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the announcement of “make friends” to refund three times the amount has become a hot topic.

today, the official weibo account of the make friends live studio released the "explanation on the situation of fendi casa mooncakes and the decision to refund one and compensate three", saying that it would first refund one and compensate three to consumers who bought fendi casa mooncakes in the live studio. subsequently, luo yonghao forwarded the weibo, apologized to the consumers, and said that the mistake was very low-level.

it is worth noting that recently, there have been constant discussions about compensation for live streaming sales. luo yonghao announced at this time in a high-profile manner that "refund one and compensate three", and specifically mentioned the top live streaming rooms, and even called out to yu minhong, which aroused doubts from some netizens, saying that he "directed and acted himself to get attention". in response, luo yonghao also responded that no matter how much money was sold, if there was a problem, he should refund one and compensate three.

this evening, the topic "luo yonghao apologizes and names the top live broadcast room" also became a hot search on weibo.

"make a friend" announced a refund of three times the amount

today, the official weibo account of the make friends live broadcast room released the "explanation on the situation of "fendi casa mooncakes" and the decision to refund one and pay three".

it is reported that recently, a product called "fendi casa mooncake souvenir" was sold in the jiao ge pengyou live broadcast room, and netizens complained that it had brand association with the luxury brand "fendi" (including the fendi casa series) and was suspected of fraud.

after the company's investigation, it was found that the company had indeed made omissions in its product selection and qualification review. the "jia ge pengyou" live broadcast room stated that the brand company fendi casa limited (fendi home co., ltd.) in the products on the broadcast was a private company registered in the uk, and the company also registered the chinese trademark "fendi casa". "although the materials they submitted were highly misleading, after repeated verification, we found that the brand could not prove that it had an actual connection with the real luxury brand fendi casa."

the "jia ge peng you" live broadcast room stated that it had sent a lawyer's letter to the brand, requiring it to provide a written explanation and clarification of the doubts within three working days, and reserved the right to take severe legal action. as of yesterday, three working days had passed, and the brand could not provide a convincing explanation or sufficient proof except for shirking responsibility and quibbling.

the "jia ge peng you" live broadcast room has decided to compensate all consumers who purchased the brand first. all consumers will be notified and the compensation will be processed within 10 working days. all consumers who purchased the product will be refunded and compensated three times the purchase amount.

later, luo yonghao reposted the weibo post and said that he thought the mistake was very low-level, "probably because the quality control and supervision departments have gradually become lax after not having any serious accidents for a long time."

luo yonghao said that as the chief supervisor hired by jiao ge pengyou, he and the company sincerely apologized to consumers who bought fake foreign brand mooncakes, and said that the refund of three times the amount would be automatically credited to their accounts within about 10 working days.

calling out to yu minhong caused controversy

it is worth noting that in the weibo post in which luo yonghao reposted the compensation, he questioned whether some large live broadcast rooms would proactively refund one and compensate three for all orders with problematic products, and he also directly called out to yu minhong on weibo.

this move also triggered doubts from some netizens, with one commenting that "they only sold mooncakes worth tens of thousands of yuan, but they directed and acted themselves out to gain popularity". in response, luo yonghao also directly responded on weibo that no matter how much money was sold, if there was a problem, they should refund one and compensate three. so far, the live broadcast room named by luo yonghao has not responded publicly.

in addition, luo yonghao also revealed that the sales of the problematic mooncakes exceeded 500,000 yuan.

according to the interim financial report of jiaogepengyou holdings, in the first half of this year, the company recorded revenue of approximately rmb 622 million, an increase of approximately 43.8% from approximately rmb 433 million in the same period last year; and recorded a net profit of approximately rmb 83.8 million, an increase of approximately 93.8% from approximately rmb 43.3 million in the same period last year. under non-hong kong financial reporting standards, the company recorded an adjusted net profit of approximately rmb 110 million, an increase of approximately 17.0% from the same period last year.

today, jiaogepengyou holdings closed down 0.72% at hk$1.37, with a total market value of hk$1.9 billion.