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original title: broadband exposes the "speed upgrade" trick: promised access to the fiber optic network but not actually connected, 200m speed test speed is only 20m

it home reported on september 8 that a mr. han in beijing recently exposed to the media a video about the broadband upgrade scam he encountered. the other party promised to connect him to the fiber optic network, but ultimately did not connect him and did not refund him. the actual tested network was only 20 megabits.

it home reference video learned that mr. han told reporters that he had been using broadband, but the internet speed was slow and stuck. so under the introduction of the staff, he spent 3,000 yuan to upgrade the fiber optic network. the other party promised that he could enjoy a 200-megabit internet speed, but after actual testing, it was only 20 megabits.

▲ related video capture frames (the same below)

afterwards, mr. han invited other professionals to come to his home for inspection and found that his home was not actually connected to the fiber optic network and was still using the network cable. therefore, he believed that broadband was "dishonest" and applied for a refund, but the 3,000 yuan refund has not been received one year later.

relevant media reporters visited a number of offline business outlets of broadband and found that all these stores were closed. the reporters contacted the beijing municipal communications administration, and the staff said that if encountering such a situation, you can file a complaint through the director's mailbox on the official website of the beijing municipal communications administration.