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Recently, a netizen posted a video, saying that when she was using a smart children's watch, she asked a question: "Are Chinese the smartest people in the world?" The answer she got made her feel "destroyed". This afternoon (August 22), 360 Group gave an exclusive response to the reporter of Jiangsu Radio and Television Media Center.

According to the Henan netizen who posted the video, the 360 ​​children's watch was purchased last year, mainly to prevent her daughter from getting lost. Unexpectedly, a random voice question attracted her attention.

A netizen used the voice Q&A function to ask: "Are Chinese the smartest people in the world?" The phone watch's answers unexpectedly included: "What four great inventions? Have you seen them? History can be fabricated," "Today's mobile phones, computers, high-rise buildings, roads, and all high-tech are invented by Westerners," and "Because Chinese people have small eyes, small noses, small mouths, small eyebrows, and big faces, their heads appear to be the largest of all races."

This afternoon (August 22), 360 Group responded to the Jiangsu Radio and Television Media Center, saying: Sincere apologies, after inspection, the children's watches with problems were issued in May 2022, which are non-AI versions. Some of the watches use old software, and the technology used is to capture information through public channels on the Internet to answer questions. There are serious problems with the Internet information captured this time, which caused wrong answers. They are currently rectifying the above problems and iterating the information capture function of this model of watch again.

360 Group issued the following statement:

We sincerely apologize for the inconvenience caused to users by the incorrect questions and answers on a certain model of 360 children's watch.The children's watches with problems were released in May 2022 and are non-AI versions. Some of the watches use old software and the technology used is to capture information through public channels on the Internet to answer questions.There were serious problems with the Internet information captured this time, which led to incorrect answers.We are currently rectifying the above issues and iterating the information capture function of this model of watch.We sincerely welcome supervision from users and the public. 360 Children's Watch has set up a dedicated user feedback mailbox [email protected], and we will respond as soon as possible. We sincerely apologize for the above issues. The growth of 360 Children's Watch is inseparable from the support of the majority of users. We will continue to improve our products and live up to the trust.