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Lanzhou Xigu responds to tax-related demands faster to help new enterprises take the "first step"

2024-08-11

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China News Service Gansu News, August 9 (Zhou Junyu) In order to help newly established businesses grow rapidly, the Xigu District Taxation Bureau of Lanzhou City has focused on "getting things done efficiently" and continued to carry out the "Spring Breeze Action for Convenient Tax Services", focusing on the situation where newly established businesses are unfamiliar with tax policies and tax procedures, and giving new businesses the "first lesson" in their opening. It provides new businesses with full-process and precise tax payment services, helping them take the "first step" steadily.

Teach the "first lesson" well and provide more precise policy guidance

"Dear taxpayers and payers, we have prepared a detailed 'beginner' operation tutorial for you..." Entering the "Xiaoxi Tax Companion" live broadcast room, tax officials are explaining knowledge about the business procedures and tax and fee preferential policies such as new taxpayer registration and ticket application. The Xigu District Taxation Bureau has created the "Xiaoxi Tax Companion" live broadcast room for new taxpayers who are unable to attend the offline "first lesson of opening a business" due to long distances or busy business openings. The "first lesson of opening a business" is accurately delivered to the "palms" of new taxpayers in the form of live teaching, starting "online" tutoring.

Qiang Bin, the financial director of Huimingxuan Tea Shop in Xigu District, received an invitation to the "First Lesson of Opening" course from the Xigu District Taxation Bureau. He said that he had gained a lot. "If you want to learn about policies, you can click on the video anytime and anywhere. There are explanations of policy knowledge and process operation demonstrations. I recorded the whole process and plan to use it for future training of corporate financial personnel."

Tax collection "front line" "immersive experience" is more meaningful

The Xigu District Taxation Bureau has formed a "steward-style" coaching service team for the entire process for new taxpayers. It provides "hands-on" tax payment experience services to new businesses in the tax service hall, conducts on-site practical guidance on tax payment, and solves difficult problems for taxpayers and payers. It focuses on publicity and explanation on "which taxes to declare", "which preferential policies can be enjoyed", and "how to operate on the electronic tax bureau" for new businesses. In the remote inquiry and service area, tax officials provide online coaching and answering, responding to demands, and helping and handling services through the tax-payer interactive platform, allowing new taxpayers to experience tax consultation, appointment number collection, form filling, tax declaration, on-site acceptance, tax benefits and other tax payment processes at close range, and solve difficult problems for taxpayers and payers on the spot, so that they understand the policies and can operate them.