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BMW Hong Kong responds to "Tens of thousands of customer data leaked": Already reported to the police, multiple parties are investigating

2024-07-26

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Recently, there was news that BMW Automobile (Hong Kong) Co., Ltd. suspected that the data of 14,000 customers had been leaked. In response to this, on July 26, the company staff responded to the Southern Metropolis Daily reporter that they had reported the incident to the police and that the police, the Office of the Privacy Commissioner for Personal Data and third-party consultants were currently investigating. Southern Metropolis Daily previously reported that on the same day, the Office of the Privacy Commissioner for Personal Data of Hong Kong stated that it had received relevant reports and was currently conducting a compliance review. The scope of affected users and the cause of the data leak were still under investigation.


Showroom event organized by BMW Cars (Hong Kong) Ltd.

On the 25th, it was reported that BMW Automobile (Hong Kong) Ltd. suspected that customer data had been leaked, affecting the data of about 14,000 customers. The company has reported the incident to the police and the Office of the Privacy Commissioner for Personal Data of Hong Kong.

Regarding this incident, on the 26th, the staff of the above-mentioned company responded to the reporter from Nandu that they had reported the matter to the police. Currently, the police, the Office of the Privacy Commissioner and a third-party consultant are investigating, and the specific details are not convenient to disclose.

On the same day, a staff member of the Privacy Commissioner for Personal Data of Hong Kong told a reporter from Southern Metropolis Daily that they had received the relevant report from the company and were currently conducting a compliance review. As to whether the data leak involved mainland customers, the staff member said that the scope and number of affected users and the cause of the data leak were still under investigation. If customers need to know whether they are among the affected persons, they can consult the company.

Nandu reporters also learned that BMW Automobiles (Hong Kong) Co., Ltd. is the local dealer of BMW (China) Automobile Trading Co., Ltd. in Hong Kong.

Nandu previously reported that in May this year, the personal information of temporary employees of two Hong Kong hotels under the Shangri-La Group was leaked, involving more than 1,900 people.

On May 8, Kowloon Shangri-La Hotel told Nandu reporters that the incident was caused by a malfunction in the temporary labor management system. The hotel expressed deep apologies to all employees involved and is currently contacting the employees involved and investigating the cause of the incident. The Office of the Privacy Commissioner for Personal Data of Hong Kong also told Nandu reporters on the same day that it had received relevant complaints and was currently conducting a compliance review.

Written by: Southern Metropolis Daily reporter Feng Yiran