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in may this year, when zhang xiaoyu went to the outpatient clinic for medical treatment, a wrong tooth was extracted. she and the hospital have been unable to reach a consensus on the amount of compensation.

she consulted the local health bureau, and the staff suggested that she go to court to sue herself, saying that it was not necessary to hire a lawyer for a simple civil dispute.

she is usually busy with work and has never been involved in legal matters.

four days later, while she was scrolling through short videos, she suddenly saw an advertisement for a legal consulting company. she remembered the introduction in the video that the company had professional lawyers.

this company's account has more than 2 million fans. this must be a big law firm, she thought. so she sent him a private message and left her contact information.

unexpectedly, another dispute awaited her.

in recent years, some legal consulting companies have used social platforms to promote their business and sign contracts online. the ensuing problem is that the parties may be thousands of miles away from such companies, making rights protection costly and difficult.

many people who need legal services cannot tell the difference between law firms, grassroots legal service offices, and legal consulting companies. in addition, legal consulting companies dare to promise results, "leading many people to fall into the trap of legal consulting companies that illegally solicit business." " said wang ke from beijing dongwei (guiyang) law firm.

in fact, domestic legal consulting services have been developed for 40 years, and to some extent, they have met the needs of the market and allowed a wider range of grassroots to receive legal service support. tong mengjun, a doctor of legal theory at renmin university of china, told the paper that after 2004, the ministry of justice no longer managed such companies, and legal consulting companies gradually became a "regulatory depression", resulting in a mixed phenomenon of good and bad in the industry, "even crossing the bottom line of the law." .