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jimu news reporter zhang qi

on the evening of october 1, some netizens posted a video saying that a man was kicked out of a buffet restaurant in ranghu road district, daqing city, heilongjiang province because he was suspected of eating too much.

internet video screenshots

on october 2, the person involved, mr. liu, told reporters that the incident occurred at the hanfu palace restaurant in ranghu road district, daqing city. because he ate too much at the buffet, he was driven away by a person in charge of the store.

mr. liu said that he is a regular customer of this store and is familiar with the store staff. at about 5 o'clock in the evening on the 1st, when he and his friends went to the restaurant for dinner, they met a female person in charge whom he had never met before. she spoke to him in a provocative tone five times, and her words revealed that she was dissatisfied with his eating. it means more. on the fifth time, the other party offered a refund and refused to allow him and his friends to continue dining. he then approached a floor manager in the mall, but the store manager hid and refused to deal with the matter.

the reporter contacted the hanfu palace store involved. a woman who answered the phone said that she was the person who negotiated with mr. liu and was also a relevant person in charge of the store. according to him, the store is an unlimited buffet, and customers can eat whatever they want. because mr. liu brought a household food bowl for eating, she reminded the other party not to use it. mr. liu said, "it's over if you don't use it." however, she still saw the other party using it, and a conflict broke out between the two parties.

at the time of the incident, was mr. liu driven away because he had a large appetite? ms. bao responded that she was a little excited at the time and may not have expressed it correctly. she couldn't remember what she said or whether she kicked people out. but she later apologized to mr. liu. because she is feeling unwell, she will ask someone else to call back with details. as of press time, the reporter had not received a reply.

mr. liu explained that he did eat a lot and used two basins, one for food and the other for leftovers. but he didn't waste the food, as he said at the time of the incident. because he was a regular customer, he even brought his own rag to clean the table. because the person in charge had such a bad attitude, he hoped that the store owner would apologize, but he has not been able to do so. he has now called the "12315" hotline to report it.

on the 2nd, staff at the mall where the store involved was located told reporters that the person in charge of the floor where the store is located is handling the matter and helping both parties negotiate.