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on september 29, a self-media blogger posted a video saying that when a woman went to the beilin branch of the xi'an public security bureau to report a crime, a police officer in the economic investigation reception room of the bureau verbally told the woman: "the application can't be accepted. where did it come from?" file a case." "if you don't accept it, i'll tell you verbally." he also said, "the court is our superior." the response of the police officers in the video attracted the attention of netizens.

▲relevant video screenshots

a video posted online showed that the woman who reported the case went to court to demand money owed by a company. the court later informed her that the case might involve a criminal case, and the police needed to issue a certificate proving that the case did not involve a criminal case before the court could open the case.

on september 24, the woman went to the beilin branch of the xi'an public security bureau to report the case. a police officer in the economic investigation reception room of the bureau verbally told her that she could not accept the case. subsequently, the woman who reported the case proposed that in accordance with relevant laws and regulations, the police should issue a "notice of not filing a case" even if the case was not filed. the police officer responded verbally, "we can't even accept the case. how can we file a case? there is no notice of rejection. if we don't accept it, we just tell you verbally that we can't accept it."

on october 1, a red star news reporter learned from the xi’an public security bureau that the police officers in the online video were the auxiliary police officers of the beilin branch of the xi’an public security bureau. after verification, on september 24, pan, an auxiliary police officer of the economic investigation brigade of the beilin branch, violated relevant work regulations while receiving a report from wan, a member of the public. later, the police took the initiative to contact wan and accepted his report.

at present, the beilin branch has notified pan of criticism, ordered wang, the policeman with management responsibilities, to inspect, and reminded liu with leadership responsibilities to talk. in the next step, the beilin branch will learn from the lessons, strengthen the education and training of civilian auxiliary police, enhance service awareness, and resolutely prevent such problems from happening again.

on the same day, a red star news reporter learned from relevant insiders that the woman who reported the case had contacted the police again, and the matter could be resolved as soon as possible after the national day.

red star news reporter zhong mengzhe and luo mengjie