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large-scale trading abnormalities occurred in a-shares in early trading on september 27. the shanghai stock exchange later announced that after the opening of the stock auction today, transaction confirmation was unusually slow. by around 11:17, trading began to resume. a reporter from cailian news learned from some securities firms in north china that most companies have launched countermeasures as soon as possible: first, the technical department strengthens system monitoring and prevention and control to ensure the safe and stable operation of the trading system; second, it takes effective measures as soon as possible. while the technology is recovering, contact the customer management center, do a good job in calming emotions, and formulate response strategies; third, contact local regulatory agencies in a timely manner, report the situation, and actively seek regulatory support and understanding; fourth, strengthen public opinion monitoring, especially early warning and monitoring of securities information, and preparation for the introduction of policies or measures that may trigger a chain reaction of reputation; fifth, the risk supervision department reports the situation to the compliance director and company senior management in a timely manner to ensure smooth internal information flow. some department heads said that they will disclose the incident to the public and regulatory agencies in a timely manner and maintain transparency.

according to the reporter's investigation, with the occasional cyber security incidents in recent years, most securities companies have established and improved working mechanisms to comprehensively strengthen the monitoring and early warning, emergency response, investigation and handling of cyber security incidents. according to some interviewees, this anomaly is a common phenomenon in the industry, and they are maintaining close communication with relevant departments.