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according to it home on september 24, ledao auto released the second issue of "ledao questions and answers" today, answering questions such as the delivery order of ledao l60.

it home summarizes as follows:

1. how is the delivery sequence arranged?

let me explain to you about large-scale production scheduling. when facing user orders for cars, all car companies will start production scheduling and determine the delivery order only after the order is locked.

however, this time, ledao took into account that many users were particularly worried about whether they could get subsidies by the end of the year. this factor was very important to everyone's purchase decision. you could only see the date after locking the order, and the money could not be refunded. what should you do if you could not get the subsidy? so around september 15, we temporarily changed the process to let everyoneafter placing the order, you can see your production and delivery time. this is equivalent to reserving the factory's production schedule for you in advance.later, you successfully lock the order and complete all the formalities, and the vehicle is scheduled to arrive as planned, so that the person and the vehicle are matched.

2. if i cancel and then book again, can the delivery order be retained?

we have conducted very in-depth research and discussion on this issue internally, and ultimately hope to treat all users fairly.

for users who cancel their subscription, they may think that it is easy to restore the previous order when they order again since they made a reservation before and then canceled it.

but for us, there are tens of thousands of users waiting in line, and if they can get back to their original position after cancelling, it would be very unfair to other users who have not canceled. we really cannot support this, please understand.

3. are there any benefits for waiting for the bus?

welfare 1 "daily joy": the new welfare activity "daily joy" has been launched. users who have made a large deposit can draw an "expansion gold card" every day and have the opportunity to enjoy a large amount of electricity subsidy up to 888. the electricity subsidy can be used to settle the energy bill generated in the nio power settlement system after everyone picks up the car, including electricity charges and service fees.

welfare 2 "waiting gift": taking into account that some users have been waiting for a long time this year as production capacity is accelerating, from the date of l60 order lock, if the delivery time exceeds 12 weeks due to ledao reasons (subject to the delivery notice), we will give you a 1,000 yuan mall no-threshold discount coupon when you pick up the car. after that, we will give you an additional 2 ledao battery replacement experience coupons for every week exceeding 1 week (less than 1 week will still be calculated as 1 week).

4. what is the delivery time of 85 degree battery?

the 85-degree battery version will start delivery in december this year, the production capacity of 85 degrees is sufficient this year.

5. why do we need to go through the pre-processing procedures? what is the delivery process of ledao l60 like?

pre-processing procedures make delivery smoother for users: this arrangement is actually based on user experience considerations. these procedures are pre-processed in advance, such as loans and insurance. some documents that need to be signed are also signed in advance in the app. in this way, when you come to the delivery center to pick up the car, you only need to inspect and discuss the car, which is more efficient and provides a better experience.

completing the pre-installation formalities does not mean that you have “buyed and left”. you do not have to worry about all the subsequent risks being borne by the user.: you still need to inspect the car at the delivery center. not only you, but we will also do a second pdi inspection before delivery, and the results of the inspection will be truthfully informed to the user. ensure that the car you hand over is in perfect condition.

many directly-operated new energy vehicle companies do this: we currently know that for the vast majority of new energy vehicle companies, especially the directly-operated systems, it is quite common to have pre-delivery procedures, such as nio, xiaomi, tesla, zeekr, and ledao itself. basically, the pre-delivery completion rate is quite high.

6. will smart driving charges be very expensive in five years?

among the founding benefits, the first five years of intelligent driving, including navigation function and urban noa, are free. after five years, the basic intelligent driving functions can be used for free. we charge 320 yuan per month for advanced intelligent driving functions, such as navigation function and urban noa.

if you look at the configuration list, you will find that it includes intelligent adaptive cruise control, lane centering assist, automatic assisted lane change, automatic start and stop at traffic lights, lateral pressure deviation, remote parking, vehicle summoning, automatic battery replacement when parking, etc.we have all the features that other car companies claim to be smart driving as standardthe 320 yuan monthly subscription is actually for the navigation assistance and urban intelligent driving functions.

7. how is the vehicle-machine traffic charged?

fota/sota upgrades, real-time traffic navigation, free lifetime unlimited data;8g/month entertainment data for the first yearafter 8g is used up, the traffic will be limited in speed (it will not be 5g, it will be slower), and the traffic package can be purchased in the mall. the price is 9.9 yuan per month and 79.9 yuan per year.

8. can i replace the battery if i buy the whole vehicle?

buying out the battery and renting the battery are two purchasing options, and you can choose either one.

charging and battery replacement are different ways to replenish energy. you can charge when you want and replace when you want. no matter which way you buy, you can enjoy the charging and replacement. compared with other brands, there is an additional option of not buying batteries, which can reduce the car price more.

9. what are the consequences if the battery is out of warranty?

the warranty period for the three electrics written in our rights is 8 years and 160,000 kilometers. however, because the battery swap station itself is a battery inspection and maintenance facility, every battery replaced in your car is healthy, which is equivalent to providing the battery with "lifetime medical insurance". this can indeed save a lot of worries about battery degradation compared to other electric vehicles.

10. can the bluetooth key of ledao l60 be senseless? is there an apple uwb key?

ledao can provide a seamless experience with bluetooth keys, and our bluetooth keys are well connected with mobile phones of various brands. not only can you get in and out of the car and lock the car seamlessly, but you can also match accounts. the ledao app account system is very advanced. for example, you can set up your and your partner's accounts and car usage habits in the car. when you enter the car with your phone, the car will automatically recognize you and automatically adjust the seats to the position you set.

11. is it necessary to choose the baas solution for ledao l60?

first of all, baas is not the only purchasing option. users can also purchase the entire vehicle. baas is an additional purchasing option we provide to users.

secondly, for users, if the car is used for 5-6 years, baas is more cost-effective; if the car is used for a longer period of time, buying it out is more cost-effective.

in addition, users who purchase vehicles using the baas solution do not have to worry about the value retention rate. now, weilai's baas purchase ratio has reached 80%. in some cities, used cars with baas even have a lower discount rate and better value retention than used cars bought outright.

finally, the monthly rental fee of the ledao l60 60 kwh version of baas is 480 yuan per month after taking into account the policy of paying four and getting one free, which is equivalent to the cost of a tank of gas. it is economical to buy a car and even more economical to use it, which is the advantage of the baas solution.

12. do northern cities need four-wheel drive?

let me first say the conclusion, the two-wheel drive version is sufficient, and the four-wheel drive version is even better.

based on the experience of ledao qinghua's 36-day, 20,000-kilometer trip across china, the ledao l60 rear-wheel drive version can pass through 318 potholes and bad roads smoothly without any problems.

for a better driving experience and better escape ability, choose four-wheel drive.

compared with two-wheel drive, four-wheel drive models have a better driving experience and better ability to get out of trouble. moreover, the four-wheel drive version does not affect the space inside the car or the trunk space. the size of the motor and the integration of the whole vehicle are arranged and controlled just right. in terms of energy consumption performance, there is only a 30km difference in cruising range, which has a negligible impact;

secondly, in extreme cases, four-wheel drive is more stable than two-wheel drive. when facing icy and slippery road conditions such as shenyang and changchun, in addition to changing to snow tires, four-wheel drive can better stabilize the car body and has a stronger ability to get out of trouble;

finally, the price difference between the ledao l60 four-wheel drive version and the two-wheel drive version is only 20,000 yuan, which is more generous than other brands.