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apple customer service responded to "iphone finally unlocked after being locked for 10 years": the time has been shortened

2024-09-23

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on september 22, a girl from jiangsu province posted a video on a social networking platform, saying that she was finally going to unlock her iphone 4s after locking it for ten years. once the video was released, it attracted the attention of tens of millions of netizens. some netizens said, "i'm really worried that you'll forget the password," while others were curious about the "memories of the past" stored in the phone ten years ago.

a girl from jiangsu posted a video saying that she wants to unlock her iphone 4s which has been locked for ten years

in the video, the girl said: "this is my iphone 4s. in 2015, i don't know who locked it. it showed that it would be unlocked after more than 80,000 hours. then i thought, isn't that ten years? anyway, i changed my phone at that time, and then went to school. i suddenly thought of this matter these days. i even bought a charging cable. this cable is simply the tears of the times. then i charged this phone. i thought the time should be about right. now i opened it and found that it only had 288 minutes. that means there are still four hours before i can unlock this phone that has been locked for ten years! is this true or not? you are not lying to me! we will know in another four hours."

four hours later, the blogger posted another video showing how he unlocked his iphone 4s, which had been locked for ten years. the blogger really unlocked the phone by entering the password. the blogger found the video of the deceased cat in the album and said, "the reason why i didn't flash this phone but chose to wait for ten years was because i couldn't bear to part with these data. i waited for ten years! oh my god!"

afterwards, the blogger showed netizens the sound of 4s charging and the display interface of the previous app. the phone displayed version was ios 6 and the total capacity was 16g. the blogger also said: "it seems that the previous phones were more durable."

girl successfully unlocked the phone

the reporter then called apple customer service, who said,generally, the time limit is imposed because the phone is locked due to incorrect password input. in the past, if the password was entered incorrectly, the phone might be deactivated for ten years, but now the time limit has been shortened and customers will not have to wait that long.

the customer service staff said,regardless of whether the deactivation time has expired, users can use their apple id to erase the phone data to unlock it; if they want to keep the data in the phone, they can only do so after the deactivation time expires and the correct lock screen password is entered.

as soon as the blogger's video was released, it evoked endless memories among netizens. one netizen said, "the author said that i didn't feel much ten years ago. in september of that year, i was going to junior high school. how come junior high school is ten years away from me?" another netizen joked, "the fact proves that there will be no lag if you don't upgrade." another netizen exclaimed, "it's so magical, the phone went dormant in 2014. he thought time didn't move, but it's actually 2024. i have goose bumps!"