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meicheng mooncakes: the law does not stipulate that it cannot be produced in the mainland! make a friend to respond to the compensation issue

2024-09-17

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the controversy surrounding hong kong meicheng mooncakes continues to ferment.

the reporter noticed that the incident originated from the hong kong meicheng mooncakes that were hot-selling in the "three sheep" live broadcast room on the eve of the mid-autumn festival. they were suspected of "scamming" another hong kong brand, maxim's mooncakes, just like li kui meeting li gui; in addition, meicheng mooncakes claimed to be a hong kong brand, but it was revealed that the actual operator was guangzhou meicheng food co., ltd., which has no stores in hong kong.

in response to recent online public opinion, the relevant person in charge of the human resources department of guangzhou meicheng food co., ltd. displayed the company's registered trademark in hong kong, and said that the company had registered the brand in hong kong in 2019 and is helpless in encountering such a thing at present.

the person in charge also said: "(online questioning) why do we register a company in hong kong and then produce in the mainland? i believe that there is no law that stipulates that if i register a brand in hong kong, i cannot produce in the mainland, right? if you think there is something wrong with this, you can also cite some relevant laws and regulations."

in addition, at noon on september 16, the "jia ge pengyou" live broadcast room released a statement on the compensation issue of "hong kong meicheng mooncakes": "regarding the compensation issue of "hong kong meicheng mooncakes" that we promised on the evening of september 13, some consumers have reported in the past two days that the "refund one and compensate three" amount has not yet arrived. please rest assured that our compensation process is in progress. since all user information needs to be statistically verified, and it is the mid-autumn festival holiday, this process will take some time. we will complete the "advance payment" as soon as possible after the holiday to ensure that all compensation amounts are returned to the accounts of all consumers who purchased mooncakes. in addition, some consumers reported that when consulting our customer service, the customer service mentioned that some situations are not applicable to compensation. we would like to apologize for the troubles caused to everyone. we did not provide adequate training for customer service before, and some customer service colleagues conveyed wrong information when facing consumer inquiries. we reiterate: all users who purchased "hong kong meicheng mooncakes" in the "jia ge pengyou" live broadcast room will receive indiscriminate compensation, please rest assured."