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a xiaomi su7 was smoking and on fire, and the taillights of the car were flooded. what was the reason? xiaomi motors responded

2024-09-17

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on september 16, a video circulated online showed that "a xiaomi su7 was smoking in an accident."

image source: screenshot of online video

on the evening of september 16, xiaomi motors’ official weibo account responded that at around 10:03 am on september 16, 2024, a xiaomi su7 was involved in an accident on a road near nanjing south railway station. the preliminary analysis results of the accident are now synchronized as follows:

we cooperated with the traffic police/fire department/insurance company to investigate the accident scene and combined with the vehicle data analysis to make a preliminary confirmation.the vehicle ran out of the lane and crashed into the isolated flowerbed area due to the slippery road and improper operation of the driver.the front bumper and chassis of the vehicle hit the continuous square stones (about 28cm*30cm*50cm) around the isolation belt.the impact caused serious damage to the bottom of the battery. it is suspected that the battery was short-circuited internally due to the impact, resulting in short-term smoke and open flames.after the accident, firefighters intervened in time, and the risk to the vehicle was eliminated and transferred to a safe area.

image source: @xiaomiauto

the passengers on the bus were injured by the collision and have been promptly examined and treated in the hospital. thank you for your attention. during the typhoon weather, please pay attention to travel safety.

in addition, in response to the question "some people claim that water has entered the taillights of their cars. what is the reason? do they need to be replaced?" xiaomi motors also responded: in order to protect their cars, many users will apply "car covers" as soon as they get them. however, when applying car covers, some cleaning agents will be used. especially when dealing with external lamps, car owners are advised not to use cleaning agents containing acidic, alkaline, activating agents, etc. to avoid corrosion on the surface of the lamps, otherwise it may cause damage to the appearance of the lamps, such as cracks.

at the same time, please avoid abnormal operations such as high-temperature baking to prevent damage to the lamp. if the lamp is flooded, in order to ensure the driving experience, it is recommended to go to the store for inspection and follow the advice of professional maintenance personnel.

on september 1, according to xiaomi auto’s weibo, in august 2024, the delivery volume of xiaomi su7 exceeded 10,000 units, and the delivery target of over 10,000 units has been achieved for three consecutive months.it is expected that the annual delivery target of 100,000 units will be completed ahead of schedule in november

on september 1, lei jun, founder, chairman and ceo of xiaomi, announced on weibo the latest progress of xiaomi auto store openings: 8 new stores were added in august, and currently 111 stores have opened in 36 cities across the country. in september, 16 new stores are planned to be added, covering two new cities: zhuhai and huizhou.