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shanghai's fresh food delivery platform is recovering steadily, and delivery time will be extended

2024-09-16

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typhoon bebejia has moved into jiangsu at 12 noon today. reporters learned from several food delivery platforms and express delivery companies that food delivery and express delivery services in shanghai are recovering steadily since the afternoon.
according to a relevant person in charge of hema, hema has gradually resumed online operations in all stores across the city at around 2 pm on the 16th. users can place orders online to purchase daily necessities and wait for hema to deliver them to their doorsteps. due to the shortage of transportation capacity on rainy days, delivery time may be delayed. hema will strive to provide services to citizens while ensuring the safety of riders: "today's delivery time will be extended to 23:30."
in addition, all hema fresh stores in the city are operating normally, and customers can also purchase goods offline. key commodities such as vegetables, meat, poultry, eggs, baked goods, seafood, etc. have been stocked in advance and the supply is sufficient.
according to a notice from ele.me, shanghai's food delivery business gradually resumed after 1:30 p.m. on september 16. while ensuring safety, riders will provide services for citizens' needs in life and supplies, but there may be a backlog of orders in the early stages of recovery. the notice stated that as delivery gradually resumes, riders are expected to follow the principle of safety first, check whether their personal protective equipment is complete before going out, strictly abide by traffic rules while driving, avoid sharp turns and speeding, pay special attention to waterlogging and slippery conditions on the road, and do not take risks.
dingdong maicai said that as the impact of the typhoon gradually subsides, delivery services have gradually resumed. due to the large number of orders accumulated during the typhoon, delivery may be delayed, and we are actively working to deal with it. in addition, consumers can check the latest status and estimated delivery time of the order in real time through the app to better plan their time.
meituan said that before and after the typhoon, the platform has issued warnings and safety propaganda to riders many times, and launched special weather response plans to ensure that riders are equipped with raincoats, waterproof covers and other equipment, and stations are also equipped with ginger soup, hot tea and other items and medicine boxes. at the same time, weather subsidies are increased for riders, and abnormal orders caused by special weather, such as overtime orders, are exempted from liability, to fully ensure the safety of rider delivery. in addition, the local authorities will closely monitor the weather, adjust the delivery range at any time according to actual conditions, and take measures such as extending the delivery time and shortening the delivery distance for riders.
author: xu jinghui
text: xu jinghui editor: shang hui editor-in-chief: rong bing
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