jd health debuts at the 2024 ciftis: driving new growth in health consumption with ultimate experience and new quality performance
2024-09-13
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china economic herald china development network reported: "kang kang is very user-friendly, simple and convenient, and the answers are very professional." at the 2024 china international fair for trade in services (hereinafter referred to as: ciftis) which opened on september 12, jd health demonstrated its profound accumulation and innovative breakthroughs in many fields such as retail of pharmaceutical and health products, health care and large-scale model application, attracting a large number of on-site audiences to stop and experience it.
the services trade fair is an important national and international platform for deepening international cooperation in services trade every year. jd group has participated in the offline exhibition as a global partner of the services trade fair for five consecutive years. jin enlin, member of the strategic executive committee of jd group and ceo of jd health, was invited to attend the conference and delivered a speech entitled "digital intelligence drives new productivity in online consumption and services" at the e-commerce conference held on the same day.
he said that as a new type of physical enterprise integrating digital and physical, jd has rich experience and understanding in digital and intelligent innovation, scenario application and fusion drive. with the extensive and in-depth application of digital and intelligent technology, it is shaping a new look of online consumption and services, and driving service consumption into a new stage of rapid growth. jd health is focusing on the supply chain of pharmaceutical and health products, medical services as the starting point, and digital and intelligent technology as the driving force. it is also working with upstream and downstream of the industrial chain to create a more complete health ecosystem and achieve the coordinated growth of user value, economic benefits and social benefits.
healthy consumption is growing strongly, providing users with a new experience of "more, faster, better, cheaper"
since the beginning of this year, innovation has stimulated the endogenous momentum of service consumption and cultivated new growth points for service consumption, which has become a strong support for high-quality economic development. new consumption formats, including digital consumption, green consumption and healthy consumption, have ushered in unprecedented new development opportunities under the guidance of policies.
as the first portal for online health consumption in china, jd health demonstrated its strong pharmaceutical and health supply chain service capabilities at the ciftis. relying on the mature operating model of "self-operated b2c + online platform + instant retail", its jd medicine buying service has become the largest and most comprehensive pharmaceutical and health retail channel in china, and the "jd medicine buying seconds delivery" service provides instant delivery services in 490 cities across the country, with the fastest delivery time of 9 minutes. this year, jd medicine buying seconds delivery has also launched the "online medicine buying medical insurance personal account payment" service in many places across the country, including beijing, shanghai, guangzhou and shenzhen, greatly improving the convenience of online medicine purchases.
nowadays, with the increase in the number of elderly people and the improvement of their spending power, health and elderly care consumption has shown great growth potential. at the services trade fair, jd health showcased its health and elderly care channel, which was newly launched this year, as well as elderly care trend products such as daily care, walking and bathing assistance, which attracted many visitors to stop and experience. currently, jd health's elderly-friendly categories cover more than 30,000 brands and thousands of subcategories, and has built a professional elderly-friendly service system. the customer service team dedicated to the elderly is online 24 hours a day, 7 days a week, to provide the elderly with a caring and convenient shopping experience.
big models accelerate implementation and drive intelligent development of the healthcare industry
jin enlin pointed out that in the current era of rapid digitalization, the genes of technology and innovation have long been embedded in the development of jd's various business systems. jd health is accelerating the implementation of big models, continuously building high-tech, high-efficiency, and high-quality products, and promoting the intelligent development of medical and health services.
at the ciie, jd health showcased its latest smart health assistant product, "kang kang", based on the "jingyi qianxun" medical model. it can not only answer users' health questions at any time, but also accurately and efficiently connect users to online consultations, doctors and hospitals, report interpretation, home testing and other service resources, and is committed to becoming a "smart doctor" by the user's side.
it is understood that as the industry's first medical big model that integrates knowledge and data, jd health uses "jingyi qianxun" as its technical foundation, and has achieved many results in the application scenarios of big models around the three key points of "usable, easy to use, and safe to use", making it more valuable in more medical scenarios such as ai smart doctor assistants, ai health managers, and smart hospital solutions. in the updated evaluation list of medbench, an open evaluation platform for chinese medical big language models, the "jingyi qianxun" big model ranked first with an excellent comprehensive score of 92.4 points, demonstrating the top strength of the big model in the field of medical intelligence.
not only that, "abc health", a comprehensive health management product that integrates health monitoring and health analysis based on artificial intelligence, big data, lot and other technologies, also attracted a large number of spectators at the ciie to watch and experience it.
looking ahead, jd health will continue to put user experience first and be driven by technological innovation, continuously strengthen its industry-leading omni-channel supply chain advantages, provide users with accessible, convenient and affordable health products and services, and contribute to the efficient and high-quality development of the medical and health industry.
