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when citizens were in emergency, they found that aeds could only be opened by scanning the code. the operation and maintenance company said: in an emergency, you can smash it with a hammer

2024-09-12

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jimu news reporter tang jiayan

on september 9, a citizen in haikou released a video saying that when he wanted to provide first aid, he encountered an aed (automated external defibrillator) outer box that could only be opened by scanning a code. on the 11th, the haikou emergency center and a third-party operation and maintenance company responded to jimu news reporters that there was a safety hammer on the side of the outer box, and in an emergency, the glass could be smashed to take out the aed. the operation and maintenance company also stated that they had detected the vulnerability in advance and reported it to the haikou municipal health commission, and that the aed outer boxes would be replaced.

the netizen who posted the video said that an old man suddenly fainted in the waiting hall of haikou west bus station. when he wanted to use a nearby aed to give him first aid, he found a message on its outer box saying "scan the qr code with wechat to open the door". due to the poor network signal caused by the typhoon, he was unable to scan the outer box and take out the aed. fortunately, the old man was rescued by artificial cardiopulmonary resuscitation.

this incident has attracted the attention of netizens, and many netizens left comments saying: "the golden emergency time has passed in the time it takes to scan a qr code."

there is a qr code on the aed involved, which says "scan to activate" (source: internet)

according to the data, aed stands for automatic external defibrillator, which is a portable and easy-to-use cardiac emergency device. when facing a patient with sudden cardiac arrest, even a non-professional can immediately use aed to give the patient electric shock defibrillation and help the patient with cardiopulmonary resuscitation. the aed at haikou west bus station was put into use in haikou by pumeikang company in 2018, with a total of 51 units put into use in the same batch.

on the afternoon of the 11th, staff at the haikou west bus station confirmed to reporters that the only aed in the station's waiting hall did have a qr code on its outer box, and that someone had fainted two days ago, but they had not received any feedback from passengers about the inconvenience of using the aed. aeds are purchased and deployed to various locations by the haikou emergency center, and you can consult the haikou emergency center for specific details.

staff from the emergency office of the haikou municipal health commission also stated that aed equipment is uniformly managed by the municipal emergency center.

at around 6 p.m. on the 11th, a staff member of the training department of haikou emergency center told reporters that the reason why the aed is locked in the cabinet is because "some citizens who don't know how to use it may take it down, and the aed may discharge electricity to people." there is a safety hammer on the side of the aed box. in an emergency, citizens can smash the glass and take out the aed directly. a third-party operation and maintenance company will perform maintenance later.

staff from a third-party operation and maintenance company said that during a previous inspection of aed equipment in haikou, they found that some of the outer boxes of this type of aed were offline and could not be opened by scanning the code. in response to this situation, the manufacturer equipped the equipment with a window-breaking hammer for emergency response. the company has reported the situation to the haikou municipal health commission and plans to uniformly replace the outer boxes of aeds with the same problem.

some netizens speculated that the qr code on the aed cabinet door "can only be used after scanning the website interface, and payment is required." in response to this, the above-mentioned staff said that the interface scanned by scanning the code will only show whether the device is usable, and no registration information is required, let alone payment.

aed with seal logo

jimu news reporters noticed that at present, guangzhou, hangzhou and other places have made it clear that aeds must not be locked or opened by scanning codes. as early as december 2021, the general office of the national health commission issued a notice on the configuration guidelines for automatic external defibrillators in public places (trial). it is clearly stipulated that the configuration of aeds in public places should be promoted to be conspicuous, without scanning codes, and not locked, so as to facilitate the public to find and use them and avoid missing rescue time. in 2022, the hangzhou municipal health commission mentioned that it is necessary to set up "seal labels" for aeds in public places, uniformly apply warning terms with red letters on a white background, indicate the warning statement "do not move the emergency equipment unless it is an emergency", and sign the date. the seal label needs to be re-pasted after unsealing.