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jimu news reporter ding wei

on august 30, the topic of "no seating near the flowerbed in the south square of xi'an railway station" attracted attention. on august 31, staff of the xi'an railway station district management committee told jimu news that seating near the flowerbed is allowed, and more seats will be added in the future to ensure that passengers have enough places to rest.

video screenshot (source: red star news)

on the 30th, some netizens reported that they were stopped by staff when they were resting by the flowerbed in the south square of xi'an railway station. in the afternoon of the same day, song yi, deputy director of the xi'an railway station district management committee, said in an interview with the media: "our staff had problems such as stiff language and lack of patience when persuading passengers. here, we deeply apologize and will take this as a lesson, learn from it, comprehensively strengthen the education and training of staff, and improve service levels." song yi also said that in the next step, the xi'an railway station district management committee will continue to improve service levels, enhance humanistic care, and continue to provide good passenger services.

on the 31st, a netizen shared a video saying that passengers can now sit and rest by the flowerbed in xi'an railway station square. in the video, there were indeed passengers sitting and resting by the flowerbed. "i went to the railway station this morning and was allowed to sit by the flowerbed. the patrol was also very nice," said the poster of the video.

can we sit by the flowerbed? jimu news reporter contacted the xi'an railway station district management committee, and the operator said: "you can sit." the operator also said that there are currently some places for passengers to rest, and more seats will be added in the future to ensure that passengers have enough places to rest.

video screenshots