before seeing a doctor, ai will ask questions first and can recognize some dialects! the first ai outpatient pre-consultation system in southwest china was put into use in chengdu
2024-08-31
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"please describe your condition." "is your stomach pain long-term or intermittent?" "how often do you have diarrhea?" ...citizen xiao li went to chengdu third people's hospital for treatment due to abdominal pain and diarrhea. unlike in the past, the object of the pre-consultation this time was an "electronic doctor" - recently, the ai outpatient pre-consultation system was officially put into use in chengdu third people's hospital. this is also the first time such a system has been put into use in the southwest region, marking that chengdu third people's hospital's "smart medical care" has once again embarked on a new journey.
new experience:completed the pre-consultation before entering the clinic
"in the past, when i went to the hospital for outpatient treatment, the doctor asked me about my basic information, which took up half of the time." after xiao li completed the registration through the chengdu third people's hospital internet hospital platform, a prompt "smart pre-consultation" appeared on the registration page. while waiting for the consultation, he started a conversation with the smart doctor assistant and described his discomfort.
when xiao li entered the diagnosis room, he found that the conversation between him and the system had been sorted into the main complaint, current medical history, allergy history and other relevant information and presented on the doctor's workstation interface. "both the doctor and the patient saved time."
new wisdom:ai empowers personalized consultation experience
the ai outpatient pre-consultation system put into use this time is an upgrade of "smart medical care" - in recent years, many pre-consultation systems have been launched, but the special thing about this ai-powered system is that it is no longer a single text option for patients to check, but is equipped with a multi-modal large model and natural language processing core. in simple terms, the way of communicating with patients has changed from multiple-choice questions to dialog boxes, and natural and smooth conversations can be carried out with patients, thus achieving a further improvement in the accuracy of pre-consultation.
it is reported that the ai outpatient pre-consultation system is equipped with a vast amount of medical knowledge and can simulate the doctor's consultation ideas. it can conduct a comprehensive consultation on the duration of illness, the urgency of onset, the causes of the disease, whether medication has been taken, history of allergies, etc., and then intelligently adjust the follow-up questions based on the patient's answers to form a personalized consultation experience.
the reporter learned that the dialogue between patients and the ai outpatient pre-consultation system is not limited to text. voice or pictures including some dialects can be recognized, thereby meeting the patient's operational needs in a diversified manner. finally, the system will intelligently and comprehensively organize the basic information related to the medical history based on the dialogue answers obtained, and synchronize it to the outpatient doctor's workstation for reference. the time cost released by the "unbinding" basic work can be used for deeper communication between doctors and patients, which will help to further build a warm doctor-patient relationship.
according to reports, the core function of the system will continue to track medical hot spots, difficulties, and highlights, and regularly complete data updates to continuously ensure the advancement and accuracy of the knowledge base. at present, the function of the ai outpatient pre-consultation system is aimed at patients who make appointments through the internet hospital platform, and will continue to explore functions to further expand the scope of users.
in the next step of work, chengdu third people's hospital will continue to rely on the empowerment of various emerging digital and intelligent technologies to help the hospital enter the new era of smart diagnosis and treatment at full speed, and strive to create an intelligent medical and health ecosystem throughout the entire process of "prevention, diagnosis, treatment, and rehabilitation", injecting new impetus and vitality into high-quality development.
how to use ai outpatient pre-consultation?through the following internet hospital platform channelscan directly access the ai consultation page1. top poster on the homepage of the internet hospital mini program2. internet hospital mini program outpatient service page3. internet hospital mini program appointment registration page4. internet hospital mini program appointment record page
red star news reporter wang tuo
edited by chen yixi
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