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users reported that the paint on the galaxy z fold6 phone peeled off, samsung said a third-party charger was the cause

2024-08-29

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it home reported on august 29 that samsung's latest foldable screen mobile phone galaxy z fold6 encountered an unexpected problem: the paint of some users' mobile phones began to peel off. users shared pictures of their mobile phone paint peeling on online forums such as reddit, which showed that the originally smooth mobile phone has now become mottled.



samsung has placed the blame on third-party chargers and accessories. the company released a statement on its support page explaining that using third-party high-speed chargers that are not properly grounded may cause the paint on the galaxy z fold6 to peel off.the reason is that holding the phone while charging will cause what is called "leakage current".


in addition, it home noticed that samsung also mentioned that using an ems massager powered by a mobile phone would also cause the same problem.


samsung recommends that users stick with official samsung chargers or third-party chargers that are certified to the required safety standards. additionally, they recommend avoiding using ems massagers or other accessories that draw power from the phone while charging.