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A man complained that charging a car for one minute cost 78,000 yuan, and a house was sold out. Official response

2024-08-23

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According to a report by Fast Technology on August 23, domestic media reported that a man from Jiangxi Province posted a post complaining that the estimated amount of charging his car for one minute is more than 78,000 yuan. Does this mean that if he charges his car for one minute, his house will be moved away?

The page posted by the netizen showed that at 12:51 on August 21, at the Gongqingcheng Zhenming charging station in Jiujiang, Jiangxi, the battery had been charged to 0.081 kWh, the charging time was 1 minute, and the estimated amount was 78,852.92 yuan.

The man talked to the customer service of Yunkuai Charge, and it showed that he was in the queue and ranked second. Then it directly showed "the system gave up the queue"...

Later, relevant staff said that according to the man’s public order number, his receivable amount was 12.89 yuan, and the actual order amount was 13.71 yuan, so there was a price difference.

Afterwards, the man who posted the message announced the progress, saying that the car was a hybrid car with a small battery. He contacted the authorities later and was told that the program was garbled and that only 13.71 yuan was actually deducted. "The kidneys, car, and house are all still there."

The page he published for this order shows that he charged 13.72 kWh of electricity that day, the charging time was 43 minutes, and the actual payment was 13.71 yuan. "Yun Kuai Charge official called me and said that they have arranged personnel to repair and debug."