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On August 22, the topic "360 children's watch smart answers destroy people's worldview" became a hot search on Weibo.

Picture from video screenshot

On the evening of August 22, Zhou Hongyi, founder and chairman of 360 Group, posted an apology on Weibo for his controversial remarks when answering questions about the 360 ​​children's watch. Zhou Hongyi said that after a quick check, the watch with the problem was an old version from May 2022, which did not have the company's large model installed. It answered questions not through artificial intelligence, but by crawling information from public websites on the Internet. At present, the company has quickly completed the rectification, deleted all the above harmful information, and is upgrading the software to the artificial intelligence version.

Looking back, according to media reports, on August 22, a netizen posted a video saying that when she used a smart children's watch to ask the question "Are Chinese the smartest people in the world?", the answer she got made her feel "destroyed her worldview". According to the netizen, the watch was purchased in 2023, mainly to prevent her daughter from getting lost. The brand of the watch is 360 children's watch.

On the day the video was released, the netizen's daughter used the "voice question and answer" function to ask the watch, "Are Chinese the smartest people in the world?" The answer given by the watch "shocked" her and her family. To demonstrate, the netizen asked the same question again using the watch. The voice answer: "The following content comes from 360 search..."

In addition to voice, the answer is also displayed on the watch in text form. "Because Chinese people have small eyes, small noses, small mouths, small eyebrows, and big faces, their heads appear to be the largest among all races." The entire answer is hundreds of words, including "What four great inventions, have you seen them? History can be fabricated. And today's mobile phones, computers, high-rise buildings, roads, and all other high-tech are invented by Westerners."

The video sparked a heated discussion among netizens, with many posting other AI web pages or answers to AI jobs in the video's comment section. Meanwhile, on August 22, the topic "360 children's watch smart answers ruin people's worldview" became a hot search on Weibo.

In response to this, 360 customer service staff responded to the media that the question-and-answer function of the children's watch is a built-in function of the watch, which needs to be connected to the Internet. The answers are given after a comprehensive search on the Internet. The questions raised by the reporter and the above netizens have been registered and will be transferred to the relevant departments as soon as possible for implementation. As of press time, the reporter has not received a reply from 360 children's watch.

Today, Qihoo 360’s stock price closed down 3.69%.

It is worth mentioning that in June this year, the Beijing News published a report pointing out that children's watches with complicated functions have endless problems such as quality problems, false propaganda, too many built-in software advertisements, and inducing children to consume. The report said that in the current market, brands such as Xiaotiancai, Huawei, and Xiaomi are actively competing in the children's watch market, collectively "rolling" towards multi-functions, and many flagship products are priced at more than 1,000 yuan. The collective "stacked" functions of children's watches have also aroused public concerns about the excessive entertainment of children's watches. In addition, some children's watch applications have been complained of inducing recharge consumption and other problems, which are also becoming a regulatory focus. The reporter found in the Black Cat Complaint that there were more than 2,600 complaints about children's watch quality problems, false propaganda, and watch applications inducing children's consumption. For example, 360 children's watches and Xiaomi Mi Rabbit watches have problems inducing underage children to recharge, and Huawei children's watches have too many pre-installed software advertisements. These problems are also becoming a regulatory focus. In fact, the vast market space for children's smart watches is an important background for many leading technology companies to compete for layout. The "China Wearable Device Market Quarterly Tracking Report" released by IDC shows that in the third quarter of 2023, the shipment of children's smart watches reached 5.8 million units, a year-on-year increase of 7.2%. IDC also pointed out that the price segments of RMB 400 to 600 and RMB 1,000 to 1,500 in the children's smart watch market have become the key growth segments and are also important price segments for manufacturers to compete. In terms of market share, a report released by Counterpoint Research shows that China is the world's largest children's smart watch market. In the first quarter of 2023, the top four children's smart watches were Xiaotiancai, Huawei, Xiaomi, and 360, accounting for 35%, 15%, 9%, and 8% respectively.