Water leaks upstairs and causes damage downstairs; "three offices working together" to resolve conflicts and connect "neighborhood hearts"
2024-08-10
한어Русский языкEnglishFrançaisIndonesianSanskrit日本語DeutschPortuguêsΕλληνικάespañolItalianoSuomalainenLatina
Due to water leakage in the upstairs house, the neighbor's house downstairs was seriously damaged. There were many quarrels between the neighbors, but the problem was never solved. In order to avoid further deepening of the conflict between the two sides, Putuo police promptly launched the "three-station linkage" mechanism to successfully resolve the conflict, and the neighbors reconciled...Recently, the Shiquan Road Police Station of the Putuo Public Security Bureau received a call from a resident named Mr. Wang, who reported that there was a water leak in his upstairs apartment, and the leak was above the bedroom, which had seriously affected his normal life. Mr. Wang had gone upstairs many times to negotiate with his neighbors about repairs and compensation, but the problem was never properly resolved, leading to constant disputes between neighbors. After receiving the report, the community police immediately went to Mr. Wang's house with the community property management to check the situation. After investigation, it was found that the house was leaking due to the disrepair of the pipes. The upstairs neighbor had dealt with it briefly, but did not repair it thoroughly, and the leakage problem could not be solved. "The house upstairs is leaking, so they should bear the repair costs themselves." At first, Mr. Wang was very emotional. He believed that the house leaking was mainly the problem of the upstairs residents and that he had no obligation to repair the pipes.
Photo provided by Putuo Public Security Bureau
In order to avoid further escalation of the conflict between the two parties, the police confirmed that both owners wanted to completely solve the water leakage problem, taking into account the law, reason and emotion, and immediately activated the "three-office linkage" mechanism, inviting the judicial office, law firm and property management to jointly conduct mediation."We are all neighbors. When we encounter problems, we should find ways to solve them. We have gathered everyone here today to discuss a solution that satisfies both parties," said the community police officer."Article 296 of the Civil Code: When the real estate right holder uses adjacent real estate for water use, drainage, passage, pipeline laying, etc., he should try his best to avoid causing damage to the adjacent real estate right holder." People's mediators and lawyers explained the law around the relevant provisions of the Civil Code. Finally, with the joint efforts of many parties, the two sides reached an agreement on the repair. The property owner issued a list of estimated repair costs and related plans, with the upstairs residents bearing 80% and Mr. Wang bearing 20%. The property owner was responsible for the construction and jointly repaired and renovated the pipeline. A few days later, the pipeline was successfully repaired, the friendship between neighbors was reconnected, and Mr. Wang's home returned to its former tranquility... Correspondent Shao Jinming Xinmin Evening News reporter Jie Min
