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Apple AI fails? Writing tool has trouble dealing with swear words and "strikes" on sensitive topics

2024-08-07

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Author: Li Dan

Source: Hard AI

Last week, Apple's personal intelligence system Apple Intelligence was first launched on iPhone and other Apple devices through the developer beta version of iOS 18.1. One of the first features of iPhone artificial intelligence (AI) - Writing Tools - caused controversy and was complained by netizens just one week after its debut.

According to Apple, Writing Tools allows users to rewrite, proofread and summarize text in almost any scenario, including Mail, Notes, Pages and various third-party apps. A netizen once demonstrated that the tool can modify harsh words in a conversation to be more tactful.
However, some media pointed out that when users deal with certain topics, the tool will show users that the AI-generated suggestions may not be of high quality.

Specifically, when users need to re-adjust the text, they can call Apple Intelligence almost anywhere in the new iOS system, but if they try to rewrite a paragraph or sentence containing profanity, they will see a system warning informing the user: "Writing Tools is not designed to handle this type of content." The system warns users through this text that the quality of content rewritten by AI may be different from the original text.

On social media X, a user posted the following short video showing how Apple Intelligence was used to rewrite the text message "Let's fxxx daddy". The result generated by AI was "unbearable to watch", as it was a word-for-word translation, changing it to "let's have sex with daddy".



Under this post, some netizens commented that the AI-rewritten content is "toxic", some called it awkward, and some sarcastically asked if Apple had added some street AI to mock Siri. Another netizen said, imagine what would happen if you really sent out the rewritten words.




Rewriting swear words isn't the only thing that can cause iOS to issue a warning. If a user's content mentions drugs, killing, or murder, this warning will also appear, such as the following screenshot warning shown by the media.


Some media reported that Apple Intelligence will also display sentence suggestion warnings when users use untrained words or phrases. It mentioned that once when trying out the AI ​​writing tool, the media's people replaced the word "sh***y" with "crappy" in an attempt to make the AI ​​warning disappear, but the suggestion warnings returned by the AI ​​tool were exactly the same as before the replacement. In response, the media has asked Apple to provide more information on which topics the collaboration tool has not been trained on.

The media believes that Apple may avoid any controversy by prohibiting AI from processing certain words, topics, and tones when rewriting sentences. In any case, Apple's intelligence-driven writing tools are not suitable for generating new content from scratch. Apple hopes to warn users when AI is looking at the original words.

In addition to the controversial writing tool, Apple also released some AI features last week, including: new features for Siri, which allow Siri to switch between text and voice at will, and can answer thousands of questions about how to use iPhone and other Apple devices; new features for email, which have an urgent email area and provide a summary of the full text of the email; new features for photos, users can search for photos in everyday language, AI can use photos to make videos after entering text, and voice can be transcribed into text and generate summaries.

There are still many AI features that Apple introduced at the Worldwide Developers Conference (WWDC) in June this year that have not been launched. Apple said that they will be launched next year, including the image creation function Image Playground, creating Genmoji for the occasion, the notification function Priority Notifications, and a more powerful Siri with screen perception. At the same time, Apple has not yet connected Chat GPT to the AI ​​of iPhone and iPad. Moreover, the current iPhone AI can only be experienced by registered developers. If Apple launches more AI features next year and targets more users, there may be more complaints.