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Microsoft's service was interrupted again more than a week after the "biggest IT incident in history"

2024-07-31

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Cailianshe News, July 31 (Editor: Xia Junxiong)Microsoft experienced another service outage on Tuesday (July 30th) local time, and the company said it is already resolving the issue.

Just over a week ago, Microsoft experienced a major service outage worldwide, with more than 8 million computers using Microsoft systems failing, affecting multiple industries such as aviation, medical care and finance. It was called the "largest IT failure in history." According to Microsoft's Japanese subsidiary, the failure was related to the US cybersecurity companyCrowdStrikeIt is related to its software update.

Reports of outages for Microsoft's cloud services Azure and Microsoft 365 began to surge shortly after 7 a.m. ET on Tuesday, including hundreds of complaints at the peak of the incident, according to user reports compiled by tracking website Downdetector.

Microsoft said it has begun attempting to fix the issue and it has shown signs of improvement and is monitoring the situation to ensure the issue is fully fixed.

An alert on Microsoft's service status website said the outage affected Microsoft Azure and Microsoft 365, and the company also listed its cloud systems Intune and Entra as among the affected systems.

Like the previous outage, this service outage also affected numerous services that rely on Microsoft's platform. Cambridge Water said on X: "Due to a global issue with Microsoft Azure, issues with our website affected several services including MyAccount and PayNow."

The UK Courts and Tribunals Service said it was aware of issues with "a number of online services".

Meanwhile, Dutch football team Twente said fans were unable to use its ticketing website and club app due to an internet outage.

"It seems a little unreal that we are experiencing yet another major outage of Microsoft's online services," said computer security expert Alan Woodward.

"The culprit appears to be the network infrastructure, but you would hope that such an important cloud-based system would not have a single point of failure," Woodward said. "You would hope that Microsoft's network infrastructure would be defensible."

(Xia Junxiong of Cailianshe)