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finney technology actively responds to market challenges in the competitive landscape of the b2b industry and explores a new growth path with merchant intelligence as the core. through intelligent transformation, we have successfully broken the bottleneck of the traditional marketing model and achieved efficient business growth, transformation and upgrading.

in the application of merchant intelligence, finney technology has experienced four key stages from the initial volume to the large-scale period. first of all, in the initial mass production stage, finney technology relied on the powerful ai technology of baidu wenxin yiyan's large model to carefully create a series of exclusive merchant intelligence. these agents are endowed with humanized characteristics, which effectively relieves the pressure on the design team and significantly reduces the dependence on manual customer service. the success of this stage marks that finney technology’s initial attempt in the field of intelligent customer service has achieved remarkable results.

with the deepening of the application of intelligent agents, finney technology realized that the key to improving the professionalism of agents lies in the improvement of the knowledge base. therefore, the company began to integrate private domain knowledge base and brand marketing resources to inject richer and more accurate information resources into merchant intelligence. these agents can quickly and accurately call key data such as category information and ranking data to answer user questions in a flexible and changeable way, greatly improving customer conversion rates and brand competitiveness.

facing the increasingly complex market environment and user needs, finney technology has taken more solid steps in optimizing merchant intelligence. through advanced strategies such as dialogue optimization and clue marking, the company has successfully enhanced the agent's deep transformation capabilities. these intelligent agents not only have the ability to provide personalized shopping guides, but can also make accurate recommendations and guidance based on user behavior and psychology, providing users with a comprehensive and personalized service experience. at the same time, the human part replaced by the intelligent agent is reallocated to more critical tasks, such as strategy optimization, knowledge base supplement, etc., achieving efficient allocation of human resources and overall improvement of work efficiency.

after careful layout and continuous optimization in the early stage, finney technology’s merchant intelligence has finally ushered in a period of full penetration and mass production. at this stage, the merchant intelligent agent has achieved comprehensive coverage and efficient service of the enterprise marketing system. among them, the average daily conversion volume has increased significantly, the effective lead cost has been significantly reduced, and the user's online consultation opening rate has increased dramatically, etc., which all demonstrate the excellent performance of intelligent reception and the overall competitiveness of the enterprise. at this time, finney technology has fully embraced the wave of intelligent transformation. its merchant intelligence has not only become the core pillar of the company's marketing strategy, but also brought unprecedented business value and development opportunities to the company.

from the initial attempts at customization to the full penetration in the large-scale period, finney technology's business intelligence journey has witnessed the gorgeous transformation of enterprises from traditional marketing to intelligent transformation. in this process, finney technology not only achieved efficient business growth, cost reduction and efficiency improvement, but also set a benchmark for intelligent transformation in the industry. facing the opportunities and challenges in the future, finney technology will continue to adhere to the concept of intelligence leadership, work hand in hand with colleagues in the industry, jointly explore the infinite possibilities of intelligent transformation, and realize the beautiful vision of win-win development. (this article is reproduced from liaocheng news network)