one year after its launch, shansong's cake delivery service has covered more than 100 cities across the country
2024-09-24
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as a pioneer in the same-city instant express delivery industry, shansong is celebrating its 10th anniversary this year. shansong has been committed to one-to-one express delivery services for 10 years, making the labels of fast, safe and exclusive deeply rooted in people's hearts. as the only brand focusing on one-to-one express delivery, shansong has successfully captured the minds of users and become a synonym for the industry with its fast, safe and exclusive service advantages and good user reputation. it has provided a standard answer to the question "how is shansong?"
when users are in a hurry to deliver something, traditional express delivery cannot meet the demand for speed, and they are unable to complete the delivery by themselves, the existence of intra-city express delivery becomes particularly important. the original intention of shansong was to help users solve this problem. shansong was established in beijing on march 18, 2014; two weeks later, shansong service was officially launched. ten years later, shansong is not only the first choice for individual users to deliver documents and certificates, but also the first choice for merchants to deliver cakes, flowers and other items. as the only brand in the intra-city instant express industry that focuses on one-to-one express delivery, shansong insists on delivering only one order at a time and point-to-point delivery. it has natural advantages and rich experience in the delivery of baked goods. the safety of cake delivery is higher and the damage rate is lower. therefore, it has long been favored by cake merchants and consumers and has accumulated a large number of users.
“flash delivery allows customers all over the city to have a piece of our cake”
a shanda deliveryman is picking up a freshly packaged cake at the "bendu xiaodiao" store located on the southeast third ring road in beijing. this is a cake and dessert shop. in october 2014, it became one of the first merchants to use shanda's delivery service due to an order that was more than 10 kilometers away. 80% of the store's orders are for delivery, which makes delivery an important part of the store's quality assurance.
"our service is not complete until the cake is delivered to the customer, so it is very important to choose a reliable delivery platform." the store manager, mr. shi, said that fast, safe and city-wide delivery are the reasons why he has insisted on using shansong for ten years. on the one hand, cakes are fragile items and require high safety in delivery. shansong only delivers one order at a time, which can better ensure the integrity of the cake; on the other hand, with the help of a one-to-one express delivery service covering the entire city, he can break through the 3-5 km limit of the surrounding area and deliver cakes to any place in the city, greatly expanding the service radius. "our store has both small box cakes and large cakes. in recent years, the delivery service channels have become more and more diversified, but when it comes to large orders with higher amounts or longer distances, we will definitely choose shansong."
in april 2023, shunfeng launched a special cake delivery service, customizing high-quality cake delivery solutions for cake merchants and consumers. it is understood that the special cake delivery service has undergone a comprehensive upgrade in four aspects: priority order acceptance, rider service, low damage rate guarantee, and damage compensation. for the first time, it launched the promise of "faster order acceptance, professional equipment, lower damage, and full compensation within 2 hours", which better provides users with high-quality, fast and safe delivery services, solving the worries of cake merchants in delivery, especially long-distance delivery.
since cakes are easily damaged due to bumps on the road, improving riders' willingness to accept orders and reducing the damage rate have always been the difficulties faced by the same-city express delivery industry. to this end, shunfeng has increased its investment in transportation support and created a group of exclusive "cake riders" to support cake delivery. each "cake rider" has undergone rigorous skill training and certification, and is uniformly equipped with cake equipment to minimize cake damage during delivery.
edited by: rwzh4
