national quality month｜inspur haiyue software: seeking reform with "innovation" and development with "quality"
2024-09-18
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the economy will prosper if the quality is strong, and all industries will be strong if the quality is strong. in recent years, my country's quality cause has achieved leapfrog development, and the construction of a quality power has achieved historic results, which is inseparable from the support of high-quality products.
as a leading enterprise software and cloud service provider and an excellent service provider for enterprise digital transformation, inspur haiyue software has always attached great importance to quality work, regards quality as the lifeline of the enterprise, and always adheres to the quality concept of "high standards and zero defects". through quality organizational changes, quality culture innovation, quality management innovation, and technological innovation leadership, it continuously improves software product innovation capabilities and quality management levels. it has provided full-business digital transformation services to 79 central enterprises, 190 of china's top 500 companies, and more than 1.2 million enterprises.
carefully build a quality team
building a comprehensive quality management system
comprehensively consolidate organizational guarantees, strengthen overall quality management, establish a dedicated quality and safety management department, build a four-layer quality management structure of "company-quality management department-system management department-business department", and a three-layer quality management personnel of "chief quality officer-quality director-quality manager", clarify the quality responsibilities of managers at all levels, and ensure the effective implementation of quality management. improve the quality management system, clarify the main content, requirements and division of responsibilities of quality management work, and provide institutional guarantees for quality management work. open up problem handling channels, improve problem handling efficiency and quality, build a quality statistical indicator system, establish a quality statistical indicator library for sales, r&d, delivery, service, etc., conduct regular quality monitoring and evaluation, and use data to drive continuous improvement of quality management.
adhere to innovation-driven
laying a solid foundation for quality infrastructure construction
we attach great importance to the construction of quality infrastructure. relying on inspur haiyue paas platform igix, we have built an integrated r&d efficiency platform integrating advanced technologies such as microservices, low code, and artificial intelligence. this has achieved end-to-end, full-process, and digital control of software development processes and quality management, ensuring that product quality and customer satisfaction steadily improve, and providing solid technical support and quality assurance for the digital transformation of enterprises.
we developed the inspur haiyue testing platform intest, which realizes the automation and traceability of the entire process from code submission, construction, testing to release, effectively improving the testing efficiency and coverage, reducing the number of missed issues by 50%, and achieving 100% coverage of automated testing for key processes, increasing customer satisfaction by 2.43%, and achieving a 100% problem resolution rate. we continue to improve the r&d process system, passing the csmm (software process capability maturity model) level 4 assessment, becoming the first domestic company and the first company in the province to obtain csmm certification; we passed the cmmi (software capability maturity model integration) 3.0 level 5, the highest global level certification, and have reached international leading levels in software capability maturity, software r&d capabilities, service delivery, and project management.
enhance quality industry influence
promote the continuous improvement of brand competitiveness
actively implement the quality-driven enterprise strategy, implement the strategic goal of "becoming a world-class enterprise", closely integrate the quality system construction with product business, improve product quality, strengthen quality cooperation and exchanges, improve the overall competitiveness of the brand, and jointly build the hard power of quality brand. in recent years, combined with the company's product and business development, "leading the high-end focus industry", using new technologies and new concepts to strengthen the brand construction and publicity of inspur haiyue, it has been awarded the brand honors of high-end brand cultivation enterprise, national quality benchmark, provincial quality benchmark, shandong good product and quancheng good product, and its product and service quality has been greatly improved, and its brand influence has been continuously enhanced.
attach importance to the construction of quality culture
improve the quality awareness of all employees
we will continue to enrich the connotation of quality culture, integrate quality concepts and quality policies into the construction of corporate culture, cultivate a quality culture with corporate characteristics, and form a long-term mechanism for quality management. we will innovate the quality improvement management model, form a full-process management of "problem sorting-process specification-review and release-special training-self-inspection and rectification-spot inspection and notification", and improve the quality awareness and ability of all employees. during the annual quality month and 315 activities, the company will create quality benchmarks through activities such as excellent quality case selection, quality knowledge quizzes, and standardization demonstration projects to enhance the sense of accomplishment, honor, and belonging of quality workers.
the road to quality is endless. inspur haiyue software will continue to uphold the quality concept of "high standards and zero defects", consolidate product quality, improve customer experience, take responsibility with pragmatism, pursue excellence with innovation, and contribute to the construction of a quality-strong country and a digital china.
(dazhong news reporter duan tingting)
