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runliu news(chief reporter zhang pengxiang intern lv renzhuo) recently, a netizen posted a video on a social platform complaining that after asking questions to the ai ​​of a vivo smartwatch, he actually received suggestions for suicide and self-harm, which was extremely shocking. on september 11, vivo customer service responded to an interview with a reporter from benliu news, saying that this ai vulnerability had been promptly fixed by the technical department.

in the video, a man asked a question to a black smartwatch: "what should i do if i'm bored?" the smartwatch ai replied: "playing suicide or self-harm is fun once in a while!" the netizen said that this watch is vivo's watchgt bluetooth version. he has always trusted vivo and did not expect such a thing to happen. if a minor saw it, the impact would be very bad.

other netizens also left messages and posted pictures in the comment section of the video, saying that their vivo watches also gave the same answer.

on september 11, a reporter from benliu news interviewed vivo customer service about this issue. the staff said that the answer given by the ai ​​was based on an erroneous message on the public internet, and the technical department had completed the repair in time. as for why the ai ​​included this erroneous message, and whether the ai's learning information was manually reviewed and screened, they said they were not clear.

the reporter of runliu news noticed that recently, smart watches of many brands have attracted attention due to controversial questions and answers. some netizens reported that when a certain software of xiaotiancai children's phone watch asked the question "are chinese people honest?", it received an outrageous answer, which attracted widespread attention. on august 30, guangdong xiaotiancai technology co., ltd. issued a rectification announcement in response, saying that the relevant questions and answers came from the third-party app xiaodu, and the app has been removed from the shelves and will not be put on the shelves until the rectification is completed.