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shenyang: encourage food delivery riders to supervise food safety

2024-09-08

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this reporter recently learned from the shenyang municipal market supervision administration that in order to innovate the food safety supervision model and build a new pattern of social governance of food safety, the shenyang municipal market supervision administration has joined hands with the food delivery platform to launch a "snap shot" campaign across the city to encourage food delivery riders to supervise food safety and jointly protect the citizens' "safety on the tip of the tongue."

it is understood that the activity encourages delivery riders to immediately use their mobile phones to take photos and report any food safety hazards or violations they discover during the delivery process through a point reward mechanism.

the shenyang municipal market supervision administration and the food delivery platform will jointly award honorary titles such as "community hero" and "most beautiful online deliveryman" to outstanding food delivery riders, and will mark them prominently on the platform's personal profile page. in order to effectively protect the rights and interests of riders, the event also established a mechanism for repairing damaged rights and interests and adding points to assessment results. for bad reviews or delivery delays caused by objective factors, the agent will exempt the rider from liability based on the rider's activity points, effectively reducing the rider's burden. in assessment items such as attendance rate and customer ratings, the rider's activity points will also be used as a bonus item to encourage them to participate more actively in food safety supervision.

the shenyang municipal market supervision and administration bureau will also hold regular roundtable meetings with food delivery platforms, inviting food delivery riders with more accumulated points to attend the meetings, understand the riders' demands, and listen to their opinions and suggestions on ensuring food safety. (reporters yu yetong and liu yichun)