kuayue express's secret to performance growth revealed: creating value for customers is the key
2024-09-04
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in the trillion-yuan logistics industry, although kuayue express entered the market later, it still achieved a breakthrough with its accurate market insights and demonstrated strong development potential. according to the "2024 china top 30 ltl ranking" released by the transport union think tank, kuayue express continued to take the top three spots on the list, which is also the third consecutive year that it has been ranked among the top three in the country, and its ltl revenue has increased year by year. how did it do it?
debang adjusts the statistical caliber of annual report
a lot of sf express's revenue comes from franchises
the industry may be surprised that kuayue express, which jumped to second place in the industry last year, has returned to third place? in fact, the answer lies in the adjustment of the statistical caliber of deppon's annual report. in 2023, deppon included the "large-scale express 3.60" and air-large-scale businesses with higher average ticket weight from the express category to the express category, and also increased the data of large-scale direct delivery, which led to a huge change in the revenue of the express business and the ranking rose to second place.
sf express, the no. 1 in the ltl industry, has revenue structured from direct sales and franchises. kuayue express, which has always adopted a nationwide direct sales model, has seen its ltl revenue grow from 11.3 billion yuan in 2021 and 13.97 billion yuan in 2022 to 18.47 billion yuan in 2023. obviously, its revenue level is still at the top in the industry's direct sales sector, ranking first.
the secret of achieving counter-trend growth in performance has been revealed
creating value for customers is the key
as a truly "customer-satisfied logistics company" in the logistics industry, kua yue express is well aware that at a time when logistics products are becoming more and more similar, the secret to success is to create greater value for customers.
kuayue express adheres to the service concept of "customer-centric, service without boundaries", and launched ultimate service initiatives such as "24-hour pickup and delivery across the entire network, 1-on-1 butler service, and 7x24 hours open all year round", breaking the shackles of traditional logistics and providing customers with a better experience. as a result, it has won the praise and trust of many customers.
in addition, kuayue express has continued to deepen its timeliness and technology. it now has 20 all-cargo aircraft, more than 28,000 transport vehicles, more than 70,000 employees, and more than 5,000 service outlets across the country, truly fulfilling its promise of collection and delivery at any time. coupled with a powerful technological chassis, it has laid a solid foundation for today's brilliant performance.
from a dark horse in logistics to a leader in the industry, the key to kuayue express's success lies in its nationwide direct sales model and its ability to create value for customers. we believe that with its precise timeliness, powerful technology and stable services, kuayue express's operating income will continue to grow and continue to lead the industry.
