fujian provincial market supervision bureau organized an administrative guidance meeting for e-commerce platforms and instant delivery companies
2024-09-04
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the guidance meeting site. photo provided by fujian provincial market supervision bureau
southeast net, september 3 (reporter lu jinfu) in order to implement the "interim provisions on anti-unfair competition on the internet" which came into effect on september 1, further regulate online transactions and online promotional operations, maintain the order of online transactions during the mid-autumn festival, national day and "11.11", protect the legitimate rights and interests of consumers, and create a good online market environment. on september 2, the fujian provincial market supervision bureau organized an administrative guidance meeting for e-commerce platforms and instant delivery companies.
the meeting pointed out that all e-commerce platforms and instant delivery companies should further improve their ideological awareness, work in the same direction as the market supervision departments, implement the relevant work deployment requirements of the market supervision departments without fail, and earnestly perform their legal obligations and fulfill their main responsibilities.
the meeting required strict implementation of the main responsibility, in accordance with the requirements of laws and regulations such as the "e-commerce law", "online transaction supervision and management measures", and "anti-food waste law", to implement the main responsibility for food safety, fulfill the platform's review and verification obligations, promote government-enterprise data sharing, strengthen the review of food business licenses for merchants on the network, urge operators on the platform to display licenses and operate with licenses, continue to carry out self-governance of catering takeaway issues, and conduct self-inspection and cleanup of fujian merchants suspected of illegal and irregular behaviors on the platform. actively prevent catering waste, establish and improve a catering waste self-inspection system and a consumer information feedback mechanism. strictly regulate promotional activities. during the mid-autumn festival, national day and "11.11", all platforms and enterprises should optimize promotional rules around key links such as promotional tools, discount displays, and preferential distribution. it is strictly forbidden to infringe on consumer rights and interests such as failure to clearly mark prices according to regulations, false propaganda, selling counterfeit and shoddy goods, and price fraud. it is necessary to improve the online settlement mechanism for consumer disputes, advocate a fair competition culture, and maintain a fair and orderly market competition environment.
at the same time, it is required to strictly prohibit the sale of illegal and prohibited goods. carry out product information release review and real-time inspection, do a good job in illegal and prohibited goods inventory, promptly remove or delete illegal and prohibited product links, severely crack down on illegal sales that endanger the physical and mental health of minors, "special wine", over-packaged moon cakes, tea and other banned and restricted goods, and consciously resist illegal and irregular meat products, adulterated and illegally added foods.
in addition, the meeting called for strengthening the protection of the rights and interests of workers in new employment forms. conduct self-inspections on the content of platform agreement rules that involve major interests of instant delivery personnel and other entities, and promptly rectify problems found in the self-inspections. reasonable rules for rider performance appraisal should be set, the dispatch mechanism should be optimized, and the rider communication and complaint mechanism should be improved. at the same time, risk prevention and control should be strengthened, and relevant emergencies and public opinions should be properly handled in a timely and legal manner. strengthen the safety management of the entire chain of electric bicycles, improve the distribution management system, strengthen safety education and training for instant delivery personnel, conduct self-inspections and self-corrections on the modification of distribution electric bicycles, and effectively protect the rights and interests of workers in new employment forms such as takeaway delivery personnel.
at the meeting, the internet monitoring department, anti-monopoly department, price supervision department, consumer protection department, and catering department of the provincial market supervision bureau provided administrative guidance to the participating platforms and enterprises in light of the functions of their departments. representatives of the participating platforms and enterprises exchanged views on fulfilling their responsibilities, consciously abiding by the law, and actively cooperating in co-governance.
