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enhance regulatory efforts to build a comprehensive financial consumer rights protection network

2024-09-03

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cctv news: the 2024 "financial education promotion month" jointly organized by the financial regulatory bureau, the people's bank of china, and the china securities regulatory commission was launched in beijing, wuhan and other places on september 1. relevant officials from the three departments said that they will enhance regulatory synergy and strive to build a comprehensive financial consumer rights protection network.

it is reported that in order to strengthen the protection of the legitimate rights and interests of financial consumers, the regulatory authorities will urge financial institutions to optimize service processes, streamline operations, improve information disclosure systems, and increase inspection and law enforcement efforts.

zhou liang, deputy director of the financial supervision administration, said that the source management and traceability rectification of financial products should be strengthened to promptly eliminate the potential risks of infringement on the rights and interests of financial consumers. the investigation and punishment of acts that infringe on the rights and interests of consumers will be given priority, and all kinds of illegal and irregular acts will be dealt with seriously and severely. in conjunction with relevant parties, special rectification of risks of third-party wealth management companies will be carried out nationwide, and special actions to combat illegal fundraising will be fully promoted.

zhou liang also said that in the near future, the financial regulatory administration will jointly issue opinions with the people's bank of china and the china securities regulatory commission to improve the litigation and mediation mechanism for financial disputes and better protect the legitimate rights and interests of financial consumers.

it is understood that local financial management departments and financial institutions will hold a number of financial knowledge popularization activities in september to enhance the risk identification and prevention capabilities of financial consumers and investors.

huang baoxin, deputy general manager of china ping an insurance (group), said that the focus is on financial knowledge, risk reduction, insurance protection, exposing illegal financial activities and some fraud routines, and enhancing people's awareness of preventing financial risks. (source: cctv.com)

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