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situation report

on august 8, our commission took the lead in setting up a special investigation team to conduct an investigation into the private medical institution involved, kunshan hongqiao hospital, in accordance with the law.

upon investigation, it was found that the hospital was suspected of not complying with relevant diagnosis and treatment standards, not filling out medical records in accordance with regulations, and using antimicrobial drugs in an irregular manner. our commission officially filed the case on august 12, and has completed the investigation and evidence collection, deliberation, legality review, and delivery of the "administrative penalty advance notice". next, our commission will make an administrative penalty decision in accordance with relevant laws and regulations.

we thank all netizens for their concern and support for our city's health work. we will sincerely accept social supervision, increase management of medical institutions, and effectively safeguard the health rights and interests of the people.

kunshan municipal health commission

august 28, 2024

previous report: kunshan hongqiao hospital was exposed to require doctors to write bills of no less than 7,000 yuan for patients! the hospital said: someone attacked maliciously, but did not call the police (yangtze evening news)

on august 6, kunshan hongqiao hospital was exposed for requiring doctors to let patients spend 7,000 yuan. on august 8, yangzi evening news/ziniu news reporters went to kunshan hongqiao hospital. the relevant person in charge of the hospital responded that this was a malicious attack on the hospital, but the hospital would not choose to call the police to protect its rights. the staff of kunshan municipal health commission responded that they quickly intervened in the investigation after learning about the situation, and the investigation is still ongoing.

the hospital's obstetrics and gynecology building has the largest area, the best location, and prominent advertising.

around 12 noon on august 8, a reporter from yangtze evening news/ziniu news arrived at kunshan hongqiao hospital on changjiang middle road. on the way, the reporter happened to see advertisements for the department of obstetrics and gynecology of kunshan hongqiao hospital on the roofs of two taxis.

after entering the hospital, the reporter saw that kunshan hongqiao hospital did not occupy a large area and the hospital looked quite old. at that time, there were still many empty parking spaces in the hospital parking area, and a bus was parked in the hospital with a sign on the body: kunshan hongqiao hospital physical examination bus.

hospital floor plan

the reporter saw a floor plan of the hospital near the gate and found that the hospital was not large, but the obstetrics and gynecology building occupied the best location and had a larger floor area than other buildings. through the glass at the entrance of the obstetrics and gynecology building, the reporter saw a dozen large roll-up banners with the words "famous doctors in the top three hospitals in shanghai and kunming" and the introduction of the doctors. the reporter observed that most of these famous doctors were experts in obstetrics and gynecology and infertility.

obstetrics and gynecology building lobby

obstetrics and gynecology building roll-up banner

the reporter also randomly interviewed a kunshan citizen, mr. zhou, who said: "kunshan hongqiao hospital is a private hospital, and i often see advertisements for their gynecology and men's departments."

hospital: this is a fabricated story and a malicious attack on the hospital

screenshots circulated online

the hospital's administrative office area is located on the second floor of the complex building. when the yangtze evening news/ziniu news reporter stated his purpose, an ordinary staff member who did not want to reveal her name and claimed to have worked in the hospital for more than ten years accepted the interview. later, according to the general manager of kunshan hongqiao hospital, zhan zhongqin, the woman who claimed to be an ordinary staff member was actually the director of the hospital's medical department, ms. wang.

after carefully checking the reporter's press card, ms. wang formally accepted the interview. according to ms. wang, the hospital learned about this matter on the afternoon of august 6, and the hospital immediately conducted an internal investigation, "and found no such wechat group."

are the issues exposed in the chat records true? how did the hospital handle the situation after learning about it? what is the current progress? ms. wang said she was not sure about these questions raised by the reporter, and kept emphasizing that "we are all waiting for official confirmation." when the reporter asked which official department or departments she was referring to, ms. wang said, "i don't know."

since ms. wang was always vague, the reporter asked to interview the higher-level leaders of the hospital. ms. wang changed her words and said, "i am relatively familiar with the situation." however, when the reporter asked, "can you tell us about the current situation?" she asked back, "what do you want to know?"

in desperation, the reporter had to repeatedly request that a hospital leader who knew more about the situation be interviewed. after repeated requests from the reporter, ms. wang finally walked out of the meeting room and went to consult the hospital leader. afterwards, kunshan hongqiao hospital general manager zhan zhongqin accepted the interview.

question 1: who posted the screenshot?

in response to this question, ms. wang said that mr. chen had already resigned from the hospital and was not a doctor before he resigned. when the reporter asked about mr. chen's position during his employment and more information, ms. wang, who is the head of the hospital's medical department, said: "i don't know."

however, during the subsequent interview, kunshan hongqiao hospital general manager zhan zhongqin revealed relevant information about the whistleblower. according to zhan zhongqin, chen was originally a staff member of the hospital's administrative department. he worked at kunshan hongqiao hospital for about three years and resigned in june this year. "when he resigned, he must have had some thoughts about the hospital."

question 2: is what is shown in the screenshot true?

"if the bills are lower than 7,000 yuan this month, you will be fired." in the screenshot, the suspected hospital manager made a clear requirement: doctors must write bills of at least 7,000 yuan for each patient. this statement sparked public outrage.

in response, kunshan hongqiao hospital general manager zhan zhongqin said: "this is a groundless accusation and a malicious attack on the hospital! the hospital does not require patients to have a minimum consumption."

regarding the chat screenshots circulating online, zhan zhongqin said: "we really cannot judge the authenticity of this screenshot. but the things reflected in the screenshot are impossible to exist. our hospital definitely does not do such things." "if you want to know more, you can communicate with the kunshan municipal health commission."

question 3: if it was a malicious attack, why didn’t you call the police?

zhan zhongqin said in the initial interview that he did not report the incident to the police because the whistleblower was not found because the whistleblower was deleted on the afternoon of august 6. he also said that he did not expect the incident to ferment again after it was deleted.

at present, the publisher has been identified. have you considered calling the police to protect your rights? zhan zhongqin said: "we will have to wait and see how the situation develops before deciding whether to call the police."

kunshan municipal health commission: we intervened quickly and are still investigating

at 1:07 p.m. that day, the reporter arrived at the kunshan municipal health commission. after 1:30 p.m., four staff members from the medical administration department and the propaganda department accepted the reporter's interview.

a staff member said: "we received a report from a citizen at around 3 pm on august 6. after learning about the situation, we immediately launched an investigation and verification. since (kunshan hongqiao hospital) is a private hospital, it will take some time for us to investigate and verify." "we intervened quickly, but the investigation is still ongoing."

at about 2:30 p.m. that day, the wechat public account "healthy kunshan" released a report on the situation. the full text is as follows: recently, it was reported online that a private medical institution in our city "required doctors to let patients spend 7,000 yuan", which has aroused concern. at present, the kunshan municipal health commission has taken the lead in setting up a special investigation team, and will deal with it seriously in accordance with the law and regulations based on the investigation results to effectively safeguard the legitimate rights and interests of patients.