news

in order to effectively rectify the problem of "one-size-fits-all approach under the guise of environmental protection", the taiyuan municipal ecological environment bureau has established a special working group, opened up reporting channels, actively built a bridge of communication with the public, and publicly solicited relevant clues.

the taiyuan municipal ecological environment bureau will implement a 24-hour manual duty system for reporting environmental pollution (0351-8612369), online complaints and reports on the ecological environment, and wechat complaints and reports on the ecological environment to ensure that all types of environmental problems reported by the public are accepted as soon as possible, and resolutely curb illegal and irregular activities carried out in the name of ecological environment, and effectively safeguard the environmental rights and interests of the people and the legitimate rights and interests of law-abiding enterprises.

reporting channels

citizens, legal persons or other organizations may report through the following means:

1. call the environmental protection pollution reporting hotline 0351-8612369;

(2) through the mobile public account "ecological environment wechat complaints and reports";

(iii) website reporting:

http://1.202.247.200/netreport/netreport/index；

(iv) call the hotline 12345 to report.

kind tips

first of all, thank you for your concern and support for taiyuan's ecological and environmental protection work. the environmental pollution problem you reported (including falsification of environmental monitoring data) will be investigated and dealt with by taiyuan's ecological and environmental department as soon as possible. however, the following environmental sanitation and other issues are not within the jurisdiction of the ecological and environmental department according to the division of government responsibilities. it is recommended that you report to the "12345 government service convenience hotline":

(1) reporting domestic (construction) waste pollution, which should be handled by the sanitation department;

(ii) dust pollution from construction sites (vehicles, roads) should be handled by the comprehensive law enforcement department of urban management;

(iii) reports of open-air barbecues occupying the road should be handled by the comprehensive law enforcement department of urban management;

(iv) reports of cooking fume pollution in the catering service industry should be handled by the comprehensive law enforcement department of urban management;

(5) reports of sewage discharge onto roads should be handled by urban and rural management departments;

(vi) burning of garbage, leaves and other wastes affects the city environment. the primary responsible unit should be the district government and development zone management committee;

(vii) advertising lights, neon lights, and searchlights on construction sites in urban buildings, shopping malls, and hotels that affect residents shall be handled by the primary responsible units, namely, the district governments, development zone management committees, the municipal planning and natural resources bureau, and the municipal urban management law enforcement team;

(viii) any report that construction noise is disturbing residents due to construction not taking place within the prescribed time should be handled by the municipal urban management law enforcement team, the governments of various districts, and the development zone management committee.

if you need to report pollution problems through verbal description, seek advice on environmental protection policies, laws, regulations and other related issues, or have questions about the results of the handling of the reported pollution problems, you can call the environmental protection pollution reporting consultation hotline 0351-8612369.

new yellow river client: wang ye

edit: zhou quan