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Editor Zhang Jinhe

According to Dahe Financial Cube, on August 24, Pangdonglai issued a refund notice regarding the sale of overnight imported salmon sashimi: On August 19, 2024, Xinxiang Pangdonglai Supermarket Life Plaza Store received customer feedback,It is said that the imported salmon sashimi sold in boxes at supermarket sushi counters is being sold overnight.After receiving the customer's feedback, the supermarket department attached great importance to it, immediately removed all the products from the sushi counter, and launched an investigation. The incident was caused by the staff's failure to strictly follow the damage reporting standards for the destruction of the products.

The survey shows thatThe surveillance was carried out on August 18, and it was found that there were a total of 25 boxes of unsold goods at the sushi counter that day. He, a promoter sent by the affiliated merchant, reported 22 boxes of the goods as damaged and destroyed them. Three boxes of imported salmon sashimi were not destroyed strictly in accordance with the damage reporting standards.

Pang Donglai also retrieved the monitoring information and checked the merchandise clearance and loss reporting work of He, who had been employed on July 11, 2024 and was in charge of the night shift after the adjustment of morning and evening shifts on July 25. The imported salmon sashimi on August 14 (2 boxes) and August 16 (5 boxes) were not reported as damaged and destroyed according to the standards.

Refund and compensation to relevant consumers:A cash reward of 100,000 yuan will be given to customers who complain; on August 15, August 17, and August 19, customers who purchase importedCustomers who ordered the fish sashimi were refunded and compensated 1,000 yuan each.

Handling of relevant responsible persons:He, the sales promoter dispatched by the affiliated merchant, was transferred from all Pangdonglai stores, and the affiliated merchant was given corresponding treatment in accordance with the terms of the contract; the responsible supervisor, Bai, the head of the cooked food section, and Guo, the team leader, were dismissed from their posts, and Zhu, the first supervisor of the Life Plaza store supermarket, and Zhao, the director of the fresh food department, were jointly liable and demoted by one level and three months.