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Recently, Mr. Zhang, a user from Chongqing, reported to The Paper's Quality View Complaint Platform (https://tousu.thepaper.cn) that his house has been vacant since March. However, on August 14, the meter reader of the water company informed him that the water consumption in the two months from June to August reached 330 tons, and the water bill was as high as 1,226 yuan. "As long as the tap is turned on, the water meter starts to spin, and there is no leakage in the house."

The bill showed that the water bill in August was as high as 1,226.28 yuan.

In response, the water company said that the water meter is a mechanical meter without any electronic components, and it will rotate when water is flowing out. "Consumers used 330 tons of water in two months, which is most likely due to 'hidden leakage'. The water meter has been sent to a third-party testing agency for testing, and the specific solution can only be dealt with after the test report comes out."

According to Mr. Zhang, his house is located in Junyi New Vision Community, Shipingqiao, Jiulongpo District, Chongqing, and he has not lived there since the beginning of this year. "In February this year, my neighbor on the second floor renovated his house and lived in my house for a month. The water usage was normal at that time."

Mr. Zhang said that the water meter in his community is read every two months. The water consumption in February and April was 21 tons and 8 tons respectively, which were relatively normal. The last water meter reading was on June 13, and no water consumption or water charges were generated. However, when the meter reader came to read the meter on August 14, he saw that the water consumption was as high as 330 tons.