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39 yuan mooncakes were marked as 1 yuan, and 6 million mooncakes were sold, resulting in hundreds of millions of losses? Jiahua Food apologizes

2024-08-22

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Consumers bought mooncakes for 1 yuan, but the merchant said it was a pricing error.

Recently, many consumers posted on social platforms that they purchased a mooncake priced at 1 yuan through the Jiahua Food Tmall flagship store, but the merchant delayed the delivery time and said it was a pricing error.

Nanduwan Finance reporter noticed that the product is called Jiahua Yuntui Tuanyuan Pancake, with two styles, net weight 400 grams, original price 39.9 yuan, previously marked 1 yuan, the product has been removed from shelves, total sales before removal exceeded 1 million pieces, the product details page also promised to ship within 48 hours after ordering. However, at 15:35 on August 22, the purchase link of the product was invalid, the original purchase link showed: "The product has expired and does not exist."

A consumer from Guangdong told a reporter from Nanduwan Finance that he found that Jiahua Yuntui Reunion Pancake was priced at 1 yuan in the early morning of August 21, and immediately ordered two. About an hour and a half later, the product returned to its original price. The product was originally scheduled to be shipped on the 21st, but the order was not shipped until the 22nd, and he did not receive a response from the customer service.

The statement of delayed delivery was confirmed by many other consumers. Nanduwan Finance reporter noticed that some consumers bought this pancake in small quantities, and according to screenshots of orders shared by netizens on social platforms, some consumers bought dozens or even more than 90 pancakes at a time.