Shansong continues to strengthen its three major barriers and insists on being a delivery platform that satisfies customers
2024-08-21
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As a same-city instant delivery platform focusing on "one-to-one express delivery", Shansong has developed rapidly in just a few years and has even become the "synonym" of the same-city instant delivery industry. The reason why Shansong has become a leader in the industry is mainly due to its scale barriers, technical barriers and brand barriers.
1. Scale barriers
Currently, Flash Express covers 290 cities across the country, with nearly 3 million Flash Express couriers across the country. This ensures that when users place an order at any time and location, there will be a Flash Express courier to pick up the item at the fastest time. The average response time is 1 minute, the item will be picked up at the door in 10 minutes, and it can be delivered to the entire city in 1 hour.
2. Technical barriers
In recent years, Shansong has been focusing more on building technological barriers.
By continuously updating and iterating the backend technology system, we have polished the cornerstone of our business, provided sufficient support for the "one-to-one" service, and significantly improved the delivery standards of the entire same-city instant express delivery industry. Before the emergence of platforms such as Shansong, even express delivery within the same city had to go through multiple links such as collection, transfer, and distribution in the traditional logistics system, so that it took at least one day for users to receive the express. However, Shansong has reduced the same-city instant delivery service to an average of one hour to deliver to the entire city through its strong technological strength. At the same time, Shansong has now successfully improved its service efficiency through cutting-edge technologies such as artificial intelligence and big data, combined with powerful computing power, to fully ensure that the most suitable Shansong courier is matched to each user in the shortest possible time.
In the same-city instant express delivery industry, most users are individuals, who have three significant characteristics: first, highly discrete demands; second, timeliness, requiring immediate response when a user initiates a demand; and third, personalization, with large differences in ordered goods. Shansong has successfully solved these problems through technology.
3. Brand Barriers
In recent years, relying on its vast service network and good user reputation, Shansong has gradually established its own brand recognition. Most users have formed "inertia" and regard Shansong as a synonym for instant express delivery in the same city. When people need urgent delivery, they will think of Shansong first.
From scale barriers, technological barriers to brand barriers, Shunfeng has established real corporate barriers, which not only helped itself achieve steady growth in the current "systemic competition", but also created a new development "sample" for the same-city instant delivery industry.
