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Consumer Morning News | Customer Service Responds to Suspected Feces in Want Want Crushed Ice

2024-08-20

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Reporter of China Business Network: Song Meilu Editor of China Business Network: Wei Guanhong

丨Tuesday, August 20, 2024丨

NO.1Customer service responded to the suspected feces in Want Want crushed ice: It is not the company's product

On August 16, a netizen from Chongqing posted that there was suspected feces in Want Want crushed ice, which immediately attracted attention. On the afternoon of August 17, Want Want officials responded that the crushed ice purchased by consumers was "Want Want Wai Wai Crushed Ice", not an official Want Want product. On the same day, Want Want's official customer service told media reporters that the name of the crushed ice sold by Want Want was "Want Want Crushed Ice", and the product complained by consumers was not produced by the company. The official has also responded to this matter.

Comments:This misunderstanding about Want Want Crushed Ice highlights the importance of consumer brand recognition and food safety awareness. Want Want responded quickly and clearly, clarifying that the product in question was not officially produced by the company, effectively maintaining the brand's reputation and demonstrating a responsible corporate attitude to the public. At the same time, this incident also reminds consumers to carefully check product information when purchasing food to ensure their own health and safety.

NO.2Three Sheep responds to Hangzhou office headquarters rental: will move to Xihu District

On August 19, multiple media outlets reported that the Three Sheep Hangzhou office headquarters was rented out. The Three Sheep Group responded that the rent was due to the relocation of the office location, and the new address is located in Xihu District, Hangzhou. In April 2023, Hangzhou Three Sheep Network Technology Co., Ltd., one of the main companies of the Three Sheep Group, the company to which Douyin's top anchor "Xiao Yangge" belongs, opened in Bodi Center, Qianjiang Century City, Xiaoshan District.