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The notice pointed out that a male rider named Wang from a food delivery platform accidentally stepped on the railing of the park while delivering food. After being stopped by the security guard, he knelt down for fear of delaying other orders, which caused a gathering of people at the scene. The local police station quickly dispatched police to deal with the incident and investigated the people involved in accordance with the law. The subsequent handling will be based on the investigation results.

In addition, it was reported that on the evening of August 12, the platform would ban the accounts of riders going to Xixi Century Center. In a screenshot of a WeChat group chat circulated online, someone said, "All those who used their Bluetooth phones to go to Xixi Century Center will have their accounts banned tomorrow."

In response to this rumor, Meituan said in the early morning of August 13 that throughout the incident, the company did not take any negative measures against any riders, such as blocking their accounts or restricting their orders. The company has taken legal measures against the accounts that created and spread the rumors and the people behind them.

Meituan revealed that after the conflict occurred, Meituan immediately dispatched a specialist to the scene to assist the rider in handling the conflict, and paid the property management for the fence repair costs. Currently, the rider has returned safely. Regarding the unfair treatment that the rider may have encountered in this conflict, Meituan will provide various corresponding assistance according to the rider's demands.

Editor: Peng Bo

Proofread by: Tao Qian

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