Many stars gathered on August 23! Multiple departments in Xuecheng work together to ensure the safety and service of the 2024 Star Yao Zaozhuang Concert
2024-08-10
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On the morning of August 9, the Information Office of the Xuecheng District Government of Zaozhuang City held a press conference for the "2024 Starry Zaozhuang Concert", and Wang Wen, deputy general manager and spokesperson of Shandong Shengda Cultural Tourism Group, made a press release.
Wang Wen introduced that in order to further "gather popularity in Zaozhuang and spread the fame of Zaozhuang", Shengda Cultural Tourism Group is intensively preparing for the 2024 Starry Zaozhuang Concert, with a "high-end" audio-visual feast, striving to achieve a double leap in the city's high quality and people's happiness.
The 2024 Starry Zaozhuang Concert is scheduled to be held at the Zaozhuang Civic Center Stadium from 19:30 to 22:00 on August 23, 2024. This performance brings together five powerful singers, including Li Ronghao, Lin Zhiying, Da Zhangwei, Zhang Yuan, and Tan Weiwei, to jointly create the youth imprint of the post-80s, post-90s, and post-00s. In order to highlight the elements of Zaozhuang, this concert invited the top domestic team. The carefully crafted stage presentation is divided into three chapters: "Past, Present, and Future". With the core design concept of "seeing the outward to know the inward, and observing the past to know the future", the stage will lead the audience through time with a huge book page flipping effect to feel the historical vicissitudes of Zaozhuang through the book's endless words; the fantasy is to use the latest technology in the 5G era, thousands of square meters of LED matrix screens and kilometers of LED light strips to create a brilliant technological fantasy; the wings are integrated with dynamic lighting and special effects to show how the city can bravely move forward and soar in the turbulent times. At the same time, top LA audio equipment is used to accurately restore every note throughout the whole process, making every line of lyrics full of vitality and bringing the audience a wonderful audio-visual feast.
Security service: The security responsibilities of this concert are divided into two parts according to the area, inside and outside the venue. We hired a well-known local security company to do the security work for the concert. There are about 1,200 security personnel on site, 600 inside and outside the venue, and 600 inside and outside the venue.
In terms of volunteer services, 321 volunteers have been recruited to provide guidance, diversion, admission, civilized persuasion, consulting services, etc. to the audience during the concert; in addition, the group has also added 60 staff members to assist in various security work on site.
In terms of sanitation and cleaning, in addition to the existing toilets, 30 new mobile toilets, 2 garbage trucks and 20 professional cleaning staff will be added to the site to take charge of the on-site sanitation and cleaning work.
Tickets for this concert will be sold simultaneously online and offline. The online ticket purchasing platforms include Damai, Xiudong, Maoyan, Piaoxingqiu, Douyin, etc. The offline box office will be set up at the Blue Ocean Hotel, and other districts and cities have also set up offline ticket sales points.
In order to protect the rights of consumers, this concert implements a strong real-name system for admission. Each ID card can only purchase and register one performance ticket, ensuring that every fan can share the beauty of music in a fair, just and harmonious environment. At the same time, the group has issued a statement through the official media platform, first, resolutely resisting scalping, second, promising not to reduce prices, and third, designating official ticket sales channels.
In order to ensure safety and order during the concert, the public security, emergency, health and other departments have formulated detailed security plans.
Focusing on key areas, the District Market Supervision Bureau focused on key areas such as food safety, market prices, and special equipment, and established the "2024 Star Yao Zaozhuang Concert Security Working Group", focusing on hotels, key business districts, and surrounding snacks, and organized special food safety inspections. At the same time, it paid close attention to public opinion information related to concert prices, and achieved timely verification, rapid disposal, and proper response to effectively safeguard the legitimate rights and interests of consumers.
The District Health and Family Planning Bureau dispatched three ambulances and selected nine medical staff with strong sense of responsibility, professional ability and physical fitness to form three medical support teams, equipped with emergency first aid equipment and more than 20 kinds of emergency medicines. At the same time, three municipal medical institutions were designated as designated hospitals for medical treatment of the event, green channels were opened, emergency beds were reserved, and they could be quickly activated at any time to provide medical support services for the event.
The District Emergency Management Bureau strictly implements the 24-hour duty and leadership system, assigns special personnel to be on duty on site, and dispatches three social rescue forces, the Blue Sky Rescue Team, the Lightning Rescue Team, and the Special Operations Rescue Team, to conduct emergency rescue inspections in the inner field in groups and time periods, ensuring that both inside and outside the venue are taken into account, and being prepared to prevent and respond to emergencies at any time, providing strong security guarantees and rescue services for the smooth holding of the concert.
During the concert, the District Comprehensive Administrative Law Enforcement Bureau set up 10 emergency teams, implemented 24-hour duty and patrol, set up a domestic garbage truck and a road sweeper to carry out continuous cleaning operations, and arranged more than 20 cleaners to pick up garbage on the road. 500 shared bicycles were deployed, and information on four free parking lots inside the venue was announced, in an effort to do a good job in service guarantee related work.
Cao Xuejing, deputy director of the District Party Committee’s Social Work Department, Wang Tao, member of the District Transportation Bureau’s party group and deputy director, and Wang Zhen, member of the District Culture and Tourism Bureau’s party group and deputy director, attended the meeting and answered reporters’ questions.
Attachment: Reporters' Q&A transcript
reporter:In response to this concert, what convenient measures has Xuecheng District taken in terms of volunteer services?
Cao Xuejing:For this concert, Xuecheng District set up a total of 32 volunteer service stations, integrating the volunteer service forces of the Women's Federation, the Youth League Committee, the Red Cross Society, the New Era Civilization Practice Center, Lincheng Street, Xincheng Street, Changzhuang Street, etc., and recruited the Iron Horse Motorcycle Team, the Lightning Emergency Rescue Team and more than 200 volunteers to participate in this event. In addition, we also prepared fan check-in areas, special volunteer stickers and fan support ribbons to add more highlights and a joyful atmosphere to this concert. Specifically:
First, in terms of service at key transportation exits, we have set up six volunteer service stations at key transportation hubs such as Zaozhuang High-speed Railway Station, Zaozhuang West Station, Xuecheng Bus Station, the exit of Beijing-Taipei Expressway Zaozhuang Guangming Road, and Beijing-Taipei Expressway Zaozhuang South Station, and organized motorcycle volunteer service teams and caring people's self-driving teams to provide round-the-clock shuttle services to ensure that fans can arrive at the concert smoothly.
The second is the service around the venue. Around the stadium of Zaozhuang City Sports and Cultural Center, 26 volunteer service points have been set up, and volunteer stickers and fan support ribbons have been provided at each service point. Volunteer service organizations such as the Lightning Emergency Rescue Team and 150 volunteers will participate in the service throughout the process, providing fans from all over the country with ticket consultation, admission guidance, parking arrangements, accommodation recommendations, emergency rescue, cultural tourism promotion and other services, meeting the diverse needs of fans from all aspects and angles. In addition, a fan check-in area has been set up at the volunteer service point at the south gate of the stadium, and volunteers have been organized to interact with fans and guide fans to check in for souvenirs.
The third aspect is volunteer service training. We focus on improving the professional quality and service awareness of volunteers. Through the implementation of "scenario-based" simulation training, we carry out professional training in volunteer service, reception etiquette, cultural tourism publicity, etc., improve the service level of volunteers from multiple dimensions such as demeanor, mental outlook, service content, civilized language and response to emergencies, and show the style of Zaozhuang volunteer service team with high-quality and efficient volunteer service.
reporter:What has Xuecheng District done to support the transportation security for the 2024 Starry Zaozhuang Concert?
Wang Tao:In order to ensure the smooth holding of the Starry Zaozhuang Concert, Xuecheng District coordinated various transportation service guarantee work such as transportation order maintenance, capacity allocation, and civilized service to provide the people with a safe and convenient travel experience.
First, plan ahead and formulate emergency plans scientifically. According to the overall plan requirements of the concert, the travel characteristics of citizens and the parking situation around the venue, the District Transportation Bureau scientifically formulated an emergency transportation guarantee plan for the concert. Safety inspections were carried out on all shuttle vehicles, and safe driving and civilized service training was provided to bus and taxi drivers to ensure high-quality services and safe and civilized operations.
Second, we carefully organized and reasonably adjusted the allocation of transport capacity. We organized the bus company to open two shuttle lines within the district and three shuttle lines outside the district on the day of the concert, providing free point-to-point pick-up and drop-off services from 8:00 a.m. to the end of the concert; we coordinated the increase in bus frequency and extended operating hours. During the concert, we arranged special personnel to guide and maintain order on the bus to ensure the timely and safe transfer and evacuation of the audience.
Third, strengthen supervision to ensure civilized and high-quality services. Law enforcement personnel are arranged to conduct all-round supervision in crowded areas such as Zaozhuang West Station, High-speed Railway Station, Xuecheng Bus Station, and Wanda Gemini Business District, focusing on combating illegal operations such as taxis and online ride-hailing vehicles refusing to pick up passengers, dropping passengers, and arbitrarily raising prices. Severely crack down on illegal operations of "black cars". Once discovered, they will be dealt with seriously. At the same time, do a good job in information release and response, open up complaint channels, continue to increase complaint handling efforts, and safeguard the legitimate rights and interests of passengers.
reporter:Regarding the 2024 Starry Zaozhuang Concert, what special practices does Xuecheng District have in cultural tourism?
Wang Zhen:Around the 2024 Starry Zaozhuang Concert, Xuecheng District has carefully organized and planned a variety of cultural and tourism activities, leveraging the traffic advantages brought by the 2024 Starry Zaozhuang Concert to strengthen marketing promotion, fully display the city's image, gather popularity and vitality, promote cultural and tourism consumption, continue to ignite tourism enthusiasm, and promote the rapid growth of the cultural and tourism industry.
First, we will strengthen marketing and promotion to showcase the city's image. Focusing on making good use of the traffic brought by the 2024 Star Yao Zaozhuang Concert, we have released 7 special summer cultural and tourism activities, planned and launched 3 boutique tour routes, and 10 Internet celebrity check-in points. We actively connect with the city's cultural and tourism resources, and provide exclusive discounts on tickets to 14 A-level tourist attractions in the city. From August 21 to August 25, fans can use the 2024 Star Yao Zaozhuang Concert electronic ticket and ID card to enjoy half-price tours in 5A-level scenic spots and free tours in 4A/3A-level scenic spots. We will strengthen the linkage between the city and the district, and comprehensively use various platforms to promote and release concert information. We will build a fan market to showcase intangible cultural heritage. We will produce a "Concert Tour Guide" brochure to comprehensively promote the city's food, beautiful scenery, and beautiful things, strengthen communication with the performing arts team, and showcase as many "Zaozhuang elements" as possible in the performances.
Second, strict on-site supervision is carried out to ensure the quality of performances. Risks and hidden dangers of performance violations are analyzed in advance, and work is done on performance approval, safety plans, ticket sales, risk assessment, etc. Before the performance, relevant departments will be joined to conduct on-site office work to implement various tasks such as stage safety, seat setting, entrance security inspection, on-site security, and emergency response. During the performance, law enforcement personnel will be arranged to strengthen on-site supervision, verify actor information, monitor performance content and performance behavior, investigate and deal with illegal acts such as lip-syncing and fake performances in accordance with the law, and make every effort to ensure the quality of the performance and protect the rights and interests of the audience.
The third is to strengthen market supervision and create a good environment. During the concert, our bureau will work with the municipal supervision, fire protection, transportation and other departments to continuously strengthen the rectification of the tourism market, and strictly investigate illegal and irregular business operations such as operating travel agency businesses without permission, "unreasonably low-priced tours" and providing tourists with unqualified tourism products. Strengthen the acceptance of complaints in the tourism market, arrange special personnel on duty, and all complaints from foreign tourists involving "food, accommodation, transportation, entertainment and travel" during their stay in Xue will be treated as tourism complaints, handled and fed back as soon as possible, to ensure that tourists live comfortably, eat safely and have fun in our district. Strengthen safety supervision and inspection in key areas such as Internet cafes and KTVs to ensure that potential safety hazards are eliminated in the bud.
Li Zirui, a reporter from the People's Daily
