JD.com has been listed in the Fortune Global 500 for nine consecutive years and continues to create value for users, the industry and society
2024-08-07
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On August 5, "Fortune" released the 2024 Fortune Global 500 list. JD.com Group's ranking rose by 5 places from last year to 47th place, ranking first in the domestic industry. JD.com has been among the Fortune Global 500 for nine consecutive years.
Over the past 20 years since its founding, JD.com has always maintained a strategic focus on cost, efficiency and user experience, continuously investing in supply chain infrastructure and technological innovation, driving healthy growth for brands and merchants, and creating more sustainable value for high-quality employment and rural revitalization.
According to the Fortune rankings, JD.com Group's revenue in 2023 will be $153.2 billion. The revenue continues to maintain healthy growth, which comes from JD.com always putting user experience first, constantly providing users with richer products, more affordable prices, faster delivery, and more worry-free services. The "faster, better, and cheaper" user experience has also driven the growth of the number of users and the continuous improvement of activity. The growth and activity of users have further driven the prosperity of the merchant ecosystem, forming a virtuous circle. More and more brands and merchants operating on JD.com have also regarded user experience as their core competitiveness.
JD's continuous improvement in user experience comes from the continuous optimization of cost and efficiency by solid supply chain infrastructure. By the end of 2023, the asset scale of JD's supply chain infrastructure will reach 153.8 billion yuan; since the full transformation to technology in 2017, JD has invested nearly 130 billion yuan in technology research and development. Continuous infrastructure investment not only promotes JD's supply chain efficiency to maintain the world's leading level, but also continues to create value for the industry's cost efficiency optimization. JD Cloud's "Yanxi Digital Human" not only helps merchants significantly increase the length of live broadcasts and sales conversion rates, but also monitors changes in inventory of goods in the live broadcast room at any time. With the help of the "Jingmai" platform that deeply integrates AI technology, merchants can make more than 30 operation scenarios such as product release, store decoration, and intelligent customer service simpler and more efficient, and complete product listing in as fast as 30 seconds. With the help of the AIGC content generation platform application "Jingdiandian", an ordinary merchant can efficiently and high-quality complete the generation of graphic content materials required for store operations.
At the beginning of 2024, JD Group's mission was upgraded to "technology-based, making life better", creating greater value for society with the pursuit of technology and the goodwill of making life better. By the end of 2023, JD has created high-quality jobs for nearly 620,000 people. The total human resources expenditure for the whole year of 2023 reached 104.7 billion yuan. JD has always put employee development before business success, and pays full attention to employees' physical and mental health, career growth, and family happiness by providing employees with competitive salaries, multi-dimensional welfare care and talent development mechanisms. JD continues to help rural revitalization with the unique advantages of the supply chain. In October 2020, JD launched the "Penfuls Plan" for rural revitalization, and in June 2023, it completed the goal of driving more than 1 trillion yuan in rural output value in three years ahead of schedule. At the same time, it has built multiple "Penfuls Villages" across the country to help millions of farmers increase their income significantly.
Over the past year or so, JD.com's user experience of "more, faster, better, cheaper" has gained more and more recognition, user activity and engagement indicators have significantly improved, and the number of third-party merchants continues to grow rapidly. While JD.com is entering a virtuous growth channel with brands and merchants, it will also surely give back greater value to users, industry partners and society.
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