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Pan Zhanle's speed! Didi has no car compensation, calling a car is fast

2024-08-05

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China News Service, August 5th. On August 5th, Pan Zhanle, the "Happy" Ambassador of Didi Car-hailing, won the gold medal in the men's 4x100m medley relay with an excellent result of 45.92 seconds in the last leg! Congratulations to Pan Zhanle for standing on the championship podium with his teammates in this competition and celebrating his birthday with the team gold medal!


To further enhance the certainty of users calling a car, Didi joined hands with Didi Chuxing's online car-hailing "Happy" Ambassador and swimmer Pan Zhanle to upgrade the "3-minute no-car compensation" to "100-second no-car compensation", challenging the 100-second car-hailing. At the same time, it will continue to issue multiple rewards such as high-temperature subsidies to drivers, optimize services for multiple car models and categories, and continuously improve response efficiency, so that users can call a car faster.


From August 5 to August 16, Didi upgraded the "100-second no-car compensation" campaign in 79 cities across the country, including Beijing, Shanghai, Guangzhou, and Shenzhen. Users can enter the main venue of the "Didi Call a Car Fast, 100-second Overtime Compensation" campaign through the Didi App or mini program to receive limited compensation rights. When calling a car, check any two or more of the active car models from Didi Express, Didi Express, Special Express, Speed ​​Carpooling, Premium, and Private Car (excluding 6-seater business cars). If there is no response from the corresponding active car model within 100 seconds after placing an order, the compensation conditions are met, and the user can get a 10 yuan/20 yuan taxi discount coupon. The amount of the discount coupon for compensation varies in different cities.

To thank drivers for providing travel protection, Didi launched the "Cool Summer" special plan on June 21, providing drivers with 600 million yuan in high temperature subsidies to help drivers share the cost of driving in summer and encourage drivers to turn on air conditioners. In addition, there are incentives such as service points. In the cities where the event is held, Didi also provides drivers with multiple rewards such as commission-free cards, turnover acceleration cards, and rainy day expansion cards to help drivers get more orders and better income, and together with Didi, provide guarantees for users' taxi certainty.

In addition to calling a taxi quickly, Didi's "Fare Guard" will ensure that the cost of each taxi ride is transparent and reasonable. The "Fare Guard" covers eight scenarios, including detours, charges for not taking the car, overcharges, and price increase negotiations. In some scenarios, when passengers encounter abnormal fares, the "Fare Guard" will intelligently intercept some orders with abnormal fares and actively reduce abnormal fares. At the same time, passengers can also manually select "Questions about the cost", and the intelligent customer service will verify and provide compensation. (China News Service APP)