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Beef cubes were reported to be removed from the condiment table. Haidilao customer service responded: Ordering will be adjusted to iPad

2024-07-18

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Beijing News Shell Finance (Reporter Wei Boya) Recently, some consumers said that there are no beef cubes on the condiment table of Haidilao. On July 18, Beijing News Shell Finance reporter called Haidilao's national customer service hotline, and the customer service representative said that if the beef cubes are not on the condiment table, you can place an order through the iPad page. "Because the condiment table has added other condiments, the beef cubes are placed on the iPad for ordering, and the supply method is just adjusted. If the condiments have been used, the beef cubes will not be charged separately, and there is no limit on the quantity." It is reported that Haidilao's condiments are 10 yuan per person.

Regarding whether the adjustment of the beef diced meat supply method is unified across the country, the customer service representative said, "The situation in each store is different."

Afterwards, the reporter contacted a Haidilao store in Beijing, and the customer service of the store said that the current store beef balls have been adjusted to iPad ordering. "The adjustment of the beef balls supply method is piloted in some stores. Some stores may still be offline. Please consult the specific store for the specific situation."

Edited by Chen Li, Proofread by Yang Li